Textline Reviews in September 2026: User Ratings, Pros & Cons

"Great for small business"

What do you like best about Textline? The announcements feature is a great way to send a message to many contacts, and you can create custom to group your contacts.

"The perfect application!"

What do you like best about Textline? There are many reasons why we continue to use Textline for our business! The amount of ease of reaching customers without hassle or confusion is amazing.

"We used textline to touchlessly schedule covid-19 vaccinations as well as register for boosters"

What do you like best about Textline? Not having to talk to people but rather being able to text as a convenience What do you dislike about Textline?

"The NC Group"

What do you like best about Textline? The simplicity of it was superb. I enjoyed the platform. I liked the announcement feature where you could schedule future times and dates. I do not have anyone to compare to.

"Just what we needed."

What do you like best about Textline? Scheduled messages make reminding customers about their prescription refill date approaching makes life so much easier than using a Google calendar reminder and having to print something out. We also use the automated responses afterhours to help educate our customers on how we do business. Also, we use the shortcuts dozens of times an hour to alert customers to their orders being ready, to share tracking details, and to inform them of when to expect ...

"Cool features with awesome support."

What do you like best about Textline? We love the option of be able to assign conversations to specific members of our support team. This way our clients are only speaking to one agent at a time. We love the different view options for the inbox. We can keep the clutter hidden with a simple click. While textline only offers support through text and email, they do respond quickly. The help center is also very well done, and very useful to get a better knowhow of all the available features.

"Textline works as advertised"

What do you like best about Textline? It's a pretty intuitive front-end, works as anticipated. Support folk are prompt, and use their own system to support -- giving them a clear view on what's good and what needs tweaking.

"Textline works!"

What do you like best about Textline? I like that textline is easy to navigate on mobile and on desktop. It feels natural like texting should. It's very convenient for reaching all clients.

"Texting customer service was awesome. Very responsive and attentive to our needs"

What do you like best about Textline? Love that we can schedule announcements, quick response What do you dislike about Textline?

"Best Texting Service!"

What do you like best about Textline? I love my TextLine account for my business! Simple to use! TextLine HQ is always quick to respond and has all the info you need to complete any project! I particularly love the ability to automate my messages and create servys with my clients.