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Textline - SMS Marketing Software

Textline Reviews in May 2025: User Ratings, Pros & Cons

Boost customer engagement with seamless texting.

4.3

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Starts from $29.99/Month when Billed Yearly

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Textline Reviews & Ratings

4.3

Very Good

Based on 105 ratings & 100 reviews

Rating Distribution

Excellent

(71)

Very Good

(25)

Good

(4)

Poor

(0)

Terible

(0)

Expert's Review

Textline has garnered praise for its significant impact on office communications, bridging the gap between field experts and on-site staff seamlessly. Users appreciate its versatility beyond mere texting, coupled with competitive pricing. The platform's user-friendly interface, convenient shortcuts, and seamless integration process stand out as key strengths. ...Read more

Textline pros and cons

  • Improved office communication between field experts and staff.

  • Versatile uses beyond texting.

  • User-friendly interface with shortcuts.

  • Smooth integration process with responsive tech support.

  • Limited discounts for larger volume subscriptions.

  • Difficulty in contacting support for help on occasions.

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Showing 31-40 out of 100

DS

David S

12/15/22

4 out of 5

"Genuine and human interactions with support team"

What do you like best about Textline? It delivers what it promises. An integration with Apple Business Chat would be the best ... Idk if its offered in the integrations ....

AU

Anonymous User

12/14/22

5 out of 5

"Customer support is strong"

What do you like best about Textline? The text history follows the customer journey inside Zendesk better than Zendesk's own Support product. It's nice seeing all the history in one spot

AU

Anonymous User

12/12/22

4.5 out of 5

"Solid product that fulfills a simple need efficiently"

What do you like best about Textline? It integrates into FreshDesk and allows for automated responses. What do you dislike about Textline?

JM

Jared M

11/15/22

5 out of 5

"Textline is a great service and helps our business tremendously!"

What do you like best about Textline? Ease of use is fantastic. Great interface and integrations with Zendesk. Lots of powerful features. And fantastic, QUICK support.

AU

Anonymous User

10/12/22

3 out of 5

"Easy"

What do you like best about Textline? The ability to export and impor contacts What do you dislike about Textline?

AU

Anonymous User

10/12/22

3 out of 5

"Easy"

What do you like best about Textline? The ability to export and impor contacts What do you dislike about Textline?

AU

Anonymous User

09/21/22

4 out of 5

"Exceptional Customer Service"

What do you like best about Textline? Using Textline is fast, easy, and very useful when it comes to client communication. I also like the chat feature when we need assistance on how to use the product.

AU

Anonymous User

08/11/22

5 out of 5

"User friendly and efficient"

What do you like best about Textline? It's very intuitive! Really easy to use for people who have never used a service like this before. What do you dislike about Textline?

AU

Anonymous User

08/10/22

4 out of 5

"Great for small business"

What do you like best about Textline? The announcements feature is a great way to send a message to many contacts, and you can create custom to group your contacts.

DR

Destiny R

08/03/22

5 out of 5

"The perfect application!"

What do you like best about Textline? There are many reasons why we continue to use Textline for our business! The amount of ease of reaching customers without hassle or confusion is amazing.