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Textline - SMS Marketing Software

Textline Reviews in September 2026: User Ratings, Pros & Cons

Boost customer engagement with seamless texting.

4.65

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Textline Reviews & Ratings

4.65

Excellent

Based on 72 ratings & 102 reviews

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Rating Distribution

Excellent

(73)

Very Good

(25)

Good

(4)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Textline has garnered praise for its significant impact on office communications, bridging the gap between field experts and on-site staff seamlessly. Users appreciate its versatility beyond mere texting, coupled with competitive pricing. The platform's user-friendly interface, convenient shortcuts, and seamless integration process stand out as key strengths. ...Read more

Textline pros and cons

  • Improved office communication between field experts and staff.

  • User-friendly interface with shortcuts.

  • Smooth integration process with responsive tech support.

  • Great customer service with easy communication.

  • Limited discounts for larger volume subscriptions.

  • Difficulty in contacting support for help on occasions.

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Showing 21-30 out of 102

T&

T & J TAX SERVICE INC

01/30/24

5 out of 5

Amazing

After 4 years had a problem and it was fixed with non-issue and Great service. Best communication tool I have ever had. My clients love having it 24/7.

K

kids

01/22/24

5 out of 5

great customer service

I was having difficulties restarting my account and getting all my correct disclosures and I had the pleasure of working with Jennifer, who helped me every step of the way, customer service with Textline has been first class - Thank you

K

kids

01/22/24

5 out of 5

great customer service

I was having difficulties restarting my account and getting all my correct disclosures and I had the pleasure of working with Jennifer, who helped me every step of the way, customer service with Textline has been first class - Thank you

KP

Kaylan Pohlman

01/07/24

5 out of 5

Great product and really friendly

Great product and really friendly, quick replies on the support side!

KP

Kaylan Pohlman

01/07/24

5 out of 5

Great product and really friendly

Great product and really friendly, quick replies on the support side!

AU

Anonymous User

06/27/23

4.5 out of 5

"Textline makes texting our brand easy"

What do you like best about Textline? Textline is very easy to use and the support they provide on the rare occasion I have had an issue is excellent. What do you dislike about Textline?

LJ

Lesley J

06/13/23

5 out of 5

"Easy to use"

What do you like best about Textline? easy to keep track of communication, easy to assign to team members, easy to schedule messages. What do you dislike about Textline?

AU

Anonymous User

05/30/23

5 out of 5

"Textline is 10/10"

What do you like best about Textline? I own a medical clinic, and the Textline HIPAA-compliant texting is fantastic. Their customer service is some of the best I have ever dealt with. They are also very responsive to any suggestions you make about their program to make it better. Their shortcut function is fantastic, too.

FM

Félix M

03/06/23

5 out of 5

"Textline team - close to customers"

What do you like best about Textline? Support team will help listen to your requests and actually develop them with the dev team. What do you dislike about Textline?

LG

Lesley G

02/22/23

5 out of 5

"I am just learning it and the text support is wonderful."

What do you like best about Textline? The instant notification that the text went to a landline. What do you dislike about Textline?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].