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Textline - SMS Marketing Software

Textline Pricing Plans & Top Alternatives in 2026

Boost customer engagement with seamless texting.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Appointment Management
  • Chat (Messaging)
  • Compliance Management
  • Dashboard

Pricing

  • Free Trial available

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Textline Pricing

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"Improved office communication between field experts and staff."

Free Trial

✓ Available

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Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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Textline Pricing Plans Explained

Essentials

Custom

Large enterprises
  • Basic features

  • 600 minimum Included Message Credits per month

  • Three Agents included

  • (Plus bonus credits per additional Agent)

  • Three-year conversation history

  • NPS and CSAT surveys

  • Standard integrations

  • API and webhooks

Show more +

Enterprise

Custom

Large enterprises
  • Every feature in Pro plus:

  • Flexible implementation

  • Advanced security features

  • Personalized account plans

  • HIPAA compatible

  • Question mark icon.

  • Webchat available

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Textline supports data import to get you set up quickly.

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Pricing sourced from Textline's official website as of May 2026. For the latest pricing, visit their website.

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Why buyers keep looking beyond Textline

  • Small businesses with minimal messaging needs may prefer simpler, lower-priced SMS tools. Textline’s collaboration and enterprise features add value for teams, but may feel unnecessary for solo operators or very small organizations.

  • Organizations with customers across multiple countries may require broader international routing, local sender IDs, and regional compliance support. Some global SMS providers offer stronger international delivery infrastructure compared to Textline’s North America-centric focus.

  • Engineering teams building SMS directly into products may choose API-first platforms that offer SDKs, webhooks, and programmatic message control. While Textline offers APIs, it’s primarily designed for human-driven messaging rather than embedded product communication.

  • Teams running complex customer journeys across SMS, email, and push notifications may find Textline’s automation too lightweight. Platforms built for lifecycle marketing often provide deeper conditional logic, event-based triggers, and cross-channel orchestration that go beyond Textline’s conversational workflows.

  • Businesses focused on promotions, flash sales, and bulk campaigns may prefer SMS marketing platforms with advanced scheduling, A/B testing, and campaign analytics. Textline is optimized for conversations, not promotional blasts, which makes marketing-first platforms a better fit for growth campaigns.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Textline offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Textline offers Free Trial, Subscription pricing. View all Textline pricing plans →

The starting price is not disclosed by Textline. You can visit Textline pricing page to get the latest pricing.

Textline does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Textline offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Textline's pricing page for exact savings.

Most SaaS products including Textline allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Textline's terms or contact their support team for details.

Textline offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

Textline Support Options

Customer ServiceBusiness Hours
LocationSan Francisco, California

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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