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Textline - SMS Marketing Software

Textline Reviews in July 2026: User Ratings, Pros & Cons

Boost customer engagement with seamless texting.

4.63

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Textline Reviews & Ratings

4.63

Excellent

Based on 102 ratings & 102 reviews

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Rating Distribution

Excellent

(73)

Very Good

(25)

Good

(4)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Textline has garnered praise for its significant impact on office communications, bridging the gap between field experts and on-site staff seamlessly. Users appreciate its versatility beyond mere texting, coupled with competitive pricing. The platform's user-friendly interface, convenient shortcuts, and seamless integration process stand out as key strengths. ...Read more

Textline pros and cons

  • Improved office communication between field experts and staff.

  • User-friendly interface with shortcuts.

  • Smooth integration process with responsive tech support.

  • Great customer service with easy communication.

  • Limited discounts for larger volume subscriptions.

  • Difficulty in contacting support for help on occasions.

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Showing 1-10 out of 102

VJ

Vendetta Johnson

03/25/25

5 out of 5

Textline has excellent customer…

Textline has excellent customer service. Although we were not knowledgeable about the texting certification process, Textline was patient and very supportive as we learned about the requirements and what needed to happen. We left because our phone number was from another vendor and it was more prudent to stay with them. Otherwise we would have stayed with Textline. I would recommend Textline anytime. From salesperson to support staff.

K

Katie

03/11/25

5 out of 5

We are a masonry company based in…

We are a masonry company based in Chicago and have been using Textline for a short time. However, our experience over the past month working with the Textline team has been fantastic!Their team responds quickly, genuinely cares about their customers, and strives to resolve any issues and answer questions as efficiently as possible. We highly recommend them!

JT

Jeffery Twitchell

05/07/24

5 out of 5

Text Line greatly improved communication's

i feel that Text Line has greatly improved the office communication's between our field expert's & the staff here in the building.

JT

Jeffery Twitchell

05/07/24

5 out of 5

Text Line greatly improved communication's

i feel that Text Line has greatly improved the office communication's between our field expert's & the staff here in the building.

ER

Elias Rodriguez

05/02/24

5 out of 5

Many uses beyond just texting and…

Many uses beyond just texting and decent pricing although I'd like bigger discounts for larger volume of subscriptions.

ER

Elias Rodriguez

05/02/24

5 out of 5

Many uses beyond just texting and…

Many uses beyond just texting and decent pricing although I'd like bigger discounts for larger volume of subscriptions.

CE

Cheryl Ennis

04/30/24

5 out of 5

Ease Of Use

Ease Of Use, Friendly Format, Shortcuts.

CE

Cheryl Ennis

04/30/24

5 out of 5

Ease Of Use

Ease Of Use, Friendly Format, Shortcuts.

SZ

staudinger zalba

03/17/24

4 out of 5

The integration process was smooth

The integration process was smooth, thanks in large part to the responsive and helpful tech support team that swiftly addressed any minor challenges we encountered.

MW

Moe Watson

03/14/24

5 out of 5

I have worked with many sms platforms…

I have worked with many sms platforms in the past dropcowboy, textedly, slick texting just to name a few. Textline is by far the best text platform I have used. They're support staff is amazing and easy to communicate with where other platforms it is always hard to get a hold of someone. Ece, the representative that helped me get set up was very helpful with both accounts I have set up with them. I highly recommend.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].