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8.8

SpotScore

Terryberry - Employee Recognition Software

Terryberry Reviews in September 2026: User Ratings, Pros & Cons

Boost morale and create a positive workplace culture.

4.63

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Terryberry offers custom pricing plan

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Terryberry Reviews & Ratings

4.63

Excellent

Based on 141 ratings & 171 reviews

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Rating Distribution

Excellent

(140)

Very Good

(25)

Good

(5)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

Terryberry's recognition and awards platform is built around simplicity—the interface requires minimal setup, and most administrators report spending less than 2 hours per week on program management. The redemption catalog includes 500+ gift options across physical merchandise, experiences, and charitable donations. Customer support responds within 24 hours for ...Read more

Terryberry pros and cons

  • Streamlined recognition and awards process, keeping staff motivated and interested.

  • User-friendly platform with good selection of redemption gifts.

  • Responsive customer service team for quick issue resolution.

  • Customizable features based on company needs, offering ease of use and easy integration.

  • Limited Marketplace for additional apps and connectors, potentially restricting advanced functionalities.

  • Some users found the program's old-school aspects to be a drawback.

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Showing 151-160 out of 171

AU

Anonymous User

09/08/20

4.5 out of 5

"Very pleases with Milestone Award services"

What do you like best about Terryberry? It's a very hands off process. Our service rep, Erin, handles everything. She is very responsive via email and has helped walk us throug the whole process.

JS

Jessica S

09/03/20

4.5 out of 5

"Great Customer Service and Products"

What do you like best about Terryberry? The customer service at Terryberry is top notch. I know that I can receive feedback at least within 24 hours, but typically it's even within the hour. In addition we've had some issues that came up with employees (DVD player broken or they lost their packet) and Dan and Ann were great to work with in getting either the product replaced or getting me the necessary information for that staff member to order their gift. I also appreciate the ease with ...

Read more

JS

Jessica S

09/03/20

4.5 out of 5

"Great Customer Service and Products"

What do you like best about Terryberry? The customer service at Terryberry is top notch. I know that I can receive feedback at least within 24 hours, but typically it's even within the hour. In addition we've had some issues that came up with employees (DVD player broken or they lost their packet) and Dan and Ann were great to work with in getting either the product replaced or getting me the necessary information for that staff member to order their gift. I also appreciate the ease with ...

Read more

AU

Anonymous User

08/26/20

4.5 out of 5

"Consistent with excellent service"

What do you like best about Terryberry? I love that the team remains consistent and they are always looking for ways to engage without being pushy. What do you dislike about Terryberry?

AU

Anonymous User

08/26/20

4.5 out of 5

"Consistent with excellent service"

What do you like best about Terryberry? I love that the team remains consistent and they are always looking for ways to engage without being pushy. What do you dislike about Terryberry?

AU

Anonymous User

08/19/20

2.5 out of 5

"Adequate but not impressive"

What do you like best about Terryberry? I like that they print out quality certificates and other documents. The envelopes and selection magazine are professional.

AU

Anonymous User

08/12/20

4 out of 5

"Great recognition program"

What do you like best about Terryberry? It is a very user friendly system, similar to other social media platforms that helps connect our employees. What do you dislike about Terryberry?

AU

Anonymous User

08/12/20

4 out of 5

"Terryberry Review"

What do you like best about Terryberry? My employees really love the service award options in the brochures and the awards sent for milestone anniversaries. What do you dislike about Terryberry?

KM

Kathy M

08/11/20

5 out of 5

"Satisfied Customer"

What do you like best about Terryberry? I love the selection, and ease of ordering. The customer service has been amazing. As an HR Professional, I would 100% recommend Terryberry to use as part of your Employee Recognition program.

AU

Anonymous User

08/11/20

5 out of 5

"HR Professional - Years of Service Program"

What do you like best about Terryberry? I like the gift selection. It has a great variety. What do you dislike about Terryberry?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].