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9.5

SpotScore

Tekmetric - Auto Repair Software

Tekmetric Reviews in October 2026: User Ratings, Pros & Cons

Complete Auto Repair Shop Management Software

4.86

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Starts from $179 / month when yearly

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Tekmetric Reviews & Ratings

4.86

Excellent

Based on 133 ratings & 173 reviews

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Rating Distribution

Excellent

(154)

Very Good

(16)

Good

(2)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

Tekmetric has consistently impressed its users with its user-friendly interface and efficient capabilities, as highlighted by multiple reviewers within the past year. Customers appreciate the ease of navigation and the constant updates that enhance efficiency and functionality, making daily operations smoother and quicker. One of the standout features of ...Read more

Tekmetric pros and cons

  • Cuts estimation time and reduces steps in the shop workflow.

  • Releases updates and adds features based on user feedback on a regular basis.

  • Customer support responds quickly and provides hands-on assistance.

  • Interface works for both older and newer technicians with minimal onboarding friction.

  • Fleet accounts cannot have multiple contacts under a single customer profile, limiting account management options.

  • Reporting and customization options within the system lag behind some competitors.

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Showing 21-30 out of 173

LZ

Laura Z

11/14/23

4 out of 5

"Intuitive"

What do you like best about Tekmetric? The upside is that Tekmetrix has different levels that match your business. Small enough and big enough. What do you dislike about Tekmetric? It's still newer to market. I'm told improving the way tires are inventoried will be corrected that will be a great change. What problems is Tekmetric solving and how is that benefiting you? Easy access to customer information and vehicle information. Ordering parts is easier with the copy function on customer ...

Read more

JR

JAIRO R

11/14/23

5 out of 5

"Simple and convenient!"

What do you like best about Tekmetric? When fixing any errors, once they can duplicate it, they fix it swiftly! The customer service is quick and easy. What do you dislike about Tekmetric? There is nothing to dislike about Tekmetric at the moment. What problems is Tekmetric solving and how is that benefiting you? The software is simple to use, exceptionally when integrating a vast selection of vendors.

IC

Ilani C

11/14/23

4 out of 5

"I love tekmetric, only wish they had a mobile app"

What do you like best about Tekmetric? Tekmetrics has amazing customer support. They are easy to intrgrate from quickbooks What do you dislike about Tekmetric? I do not like that they cant merge payments from quickbooks What problems is Tekmetric solving and how is that benefiting you? It is easy to add hw much time each job should take an who should be working on that job

LZ

Laura Z

11/14/23

4 out of 5

"Intuitive"

What do you like best about Tekmetric? The upside is that Tekmetrix has different levels that match your business. Small enough and big enough. What do you dislike about Tekmetric? It's still newer to market. I'm told improving the way tires are inventoried will be corrected that will be a great change. What problems is Tekmetric solving and how is that benefiting you? Easy access to customer information and vehicle information. Ordering parts is easier with the copy function on customer ...

Read more

IC

Ilani C

11/14/23

4 out of 5

"I love tekmetric, only wish they had a mobile app"

What do you like best about Tekmetric? Tekmetrics has amazing customer support. They are easy to intrgrate from quickbooks What do you dislike about Tekmetric? I do not like that they cant merge payments from quickbooks What problems is Tekmetric solving and how is that benefiting you? It is easy to add hw much time each job should take an who should be working on that job

AU

Anonymous User

11/14/23

2.5 out of 5

"Great for building ROs / Bad for Reporting and Tracking."

What do you like best about Tekmetric? I like the ease of building estimates on Repair Orders. I like the integrations with Partstech and NextPart. I also like the digital inspections. The pictures are gold. I like the information on the appointment screen that prepares you for incoming customers. I like the ease of creating canned jobs. The integration was pretty easy. The only hiccup we had was that we weren't entering area codes in the customer phone numbers in our old system, so it was ...

Read more

AK

Amber K

11/14/23

5 out of 5

"Makes My Life Easier"

What do you like best about Tekmetric? My favorite thing about Tekmetric is how easy it makes it to write estimates and communicate them with customers. It used to take me at least 3 times as long to write an estimate, and then I'd have to call the customer, and walk through everything with them on the phone, which took up a ton of time. Now I can get the estimates written quickly, and about 80% of the time I just get authorizations from the customers without having to explain every detail ...

Read more

AK

Amber K

11/14/23

5 out of 5

"Makes My Life Easier"

What do you like best about Tekmetric? My favorite thing about Tekmetric is how easy it makes it to write estimates and communicate them with customers. It used to take me at least 3 times as long to write an estimate, and then I'd have to call the customer, and walk through everything with them on the phone, which took up a ton of time. Now I can get the estimates written quickly, and about 80% of the time I just get authorizations from the customers without having to explain every detail ...

Read more

JR

JAIRO R

11/14/23

5 out of 5

"Simple and convenient!"

What do you like best about Tekmetric? When fixing any errors, once they can duplicate it, they fix it swiftly! The customer service is quick and easy. What do you dislike about Tekmetric? There is nothing to dislike about Tekmetric at the moment. What problems is Tekmetric solving and how is that benefiting you? The software is simple to use, exceptionally when integrating a vast selection of vendors.

AU

Anonymous User

10/30/23

4 out of 5

"Overall Very Good"

What do you like best about Tekmetric? Ease of use. Ability to utilize from any device with an active internet connection which adds a huge element of flexibility. Features are generally useful. What do you dislike about Tekmetric? Mobile use can be frustrating. The response to feature requests/changes is slower than desired. What problems is Tekmetric solving and how is that benefiting you? Ability to assist my team from any location with an active internet connection.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].