TCP Humanity Scheduling Reviews in June 2026: User Ratings, Pros & Cons

Efficient

What do you like best? Simple to use, easily visually, easy to understand. What do you dislike? sometimes is slow when you are deleting unwanted shifts. What problems are you solving with the product? What benefits have you realized? Budget.

Excellent Customer Service:

What do you like best? Each time there has been a glitch or confusion, using the chat feature has resulted in immediate assistance. We like the free app as well. What do you dislike? The billing keeps changing, which shouldn't happen, and we keep getting a new account manager. What problems are you solving with the product? What benefits have you realized? We are easily able to staff our large events (Big 12 Football games w/ 450 people) and small events (2-3 people needed).

Humanity review

What do you like best? It's simple and convenient. Doesn't require much to get started, and begin using it. This allows users to get it up and running without much headache and need to go through everything. The support is every easy to use, whenever I have needed help they have been pretty quick to offer assistance and or guide me to the right answer. They at times have also just did my request for me since it might have been to complicated or not as easy to just type out the ...

User

What do you like best? I like that employees can ask for shifts. It’s user friendly and I am able to complete a monthly schedule in about an hour. I also love that you can communicate with everyone in the app. What do you dislike? Nothing to complain about at this time. . What problems are you solving with the product? What benefits have you realized? I am able to have my agency staff know things privately like my staff.

Call center usage

What do you like best? I do like the built in functionality of the different views day/week/month. What do you dislike? There are certain "customization" limitations to the dashboard that should be opened up. Recommendations to others considering the product: open up the dashboard to be more customizable What problems are you solving with the product? What benefits have you realized? we have 3 different teams that are all co-dependant, which humanity lets us organize ...

Humanity best for time managment

What do you like best? Easy in work, complete, good-looking. Almost no problems with application/bugs in app. I like it What do you dislike? All is good, I don’t see any of lacks. Working perfectly What problems are you solving with the product? What benefits have you realized? Schedule, vacation schedule, all information about availability of team

Great UI and User experience

What do you like best? The ease of use in moving shifts for my agents and linking in Google Sheets to populate the requests we need, the software has so far provided a good amount of tools we use to run the business. What do you dislike? The software seems to lag when pulling a large number of agents in the schedule overview mode, but that just might be a limitation due to the number of agents being pulled. What problems are you solving with the product? What benefits have you ...

An enjoyable experience, though some features lacking.

What do you like best? Open shifts feature, rotation scheduling, shift trades, Employee view layout, Position view layout, leave planning. What do you dislike? Cannot extend rotations (ex: for another month) Cannot remove rotation from a shift after applied, only way to remove it is to copy the shift and then one of the two shifts (the original or the copied) will have no rotation applied on it Cannot copy or move a shift across both days and employees (employee view) or days and ...

Very practical to keep an eye on who's in, late, available of off.

What do you like best? Managing staff is so much easier with this app! You see in a glimpse who works now, who's late, who is available to take over a shift when someome calls in sick, you have access to all phone numbers directly in it too. What do you dislike? I haven'texperience anything I don't like about it yet. What problems are you solving with the product? What benefits have you realized? Much easier to keep an eye on who's in, who's late..it's quick to rwplace a shift ...

Best Scheduling service for small company.

What do you like best? As an owner, the printable timecards are my favorite aspect. Our HR loves the accessibility for each staff to communicate their own availability and easy scheduling programing. What do you dislike? For a group home, we have a shift differential for overnight hours. There is a way to set it up but it is a bit complicated. If it were more streamlined, it would be very helpful. What problems are you solving with the product? What benefits have you realized? ...