TCP Humanity Scheduling Reviews in June 2026: User Ratings, Pros & Cons

Humanity and Employee communications

What do you like best? Shift planning and seeing who is clocked in What do you dislike? SLOW RESPONSE TIME pages do not refresh fast enough especially on shift planning What problems are you solving with the product? What benefits have you realized? Seeing who is at work at different locations, changing shifts, making shift changes easy

Easy to use and Great time saver

What do you like best? I like that it is online and we don't have to print schedules. The schedules are accessible anywhere there is an internet connection.. The staff has listened to any ideas we have to upgrade the performance of the software for the user. All the enhancements have been great. Super easy to schedule. I write schedules for multiple units for nearly 375 employees and this software has been great by allowing more time to do other things. We have employees that work ...

Complete Package

What do you like best? From scheduling, to pay roll, detailed reports and overall use - Humanity is the way to go! What do you dislike? N/A - I have really had no issues with this product whatsoever. Recommendations to others considering the product: Humanity is overall a fantastic product! What problems are you solving with the product? What benefits have you realized? The GPS function with time clocks is key.

Great product

What do you like best? Phone app makes it easy to clock in, and request off time. Easy to toggle between different shifts and views. I truly like the options in views that helps with reviewing. The customizable dashboard is also a very nice function. The support offered during set up and onboarding offered great customer service. What do you dislike? I would like more adhoc reporting, and feature customization with types of shifts, locations ect. Sometimes its hard to determine who is ...

Humanity is awesome!

What do you like best? Coming from using basically no scheduling software, I love how organized and easy this is. What do you dislike? Sometimes the calendar on the left hand side, and the leave calendar , aren’t visually “intuitive” and it gets confusing on which month it is on. Also when I change the start times times of shifts, the end time automatically changes when I don’t want it to and I have to go back and fix it. What problems are you solving with the product? What ...

Overall good

What do you like best? I like the ease of use of Humanity. I also like how good the customer service is when using the chat feature. What do you dislike? How long it takes for bug fixes. Additionally, I dislike the fact that when Shiftplannig switched to Humanity, we've had a different accoung manger almost every 6 months, and are constantly having to explain again what the nature of our business is. The price per user is high compared to other companies of its kind. Being one of the ...

Convenient but not user friendly for those technologically inclined

What do you like best? Convenience, app, ability to see over time hours What do you dislike? Having to manually create shifts, the option to repeat is not customizable enough, printing is difficult, it is easy to lose your schedule with one wrong click and no way to restore it What problems are you solving with the product? What benefits have you realized? No business problems that I am aware of but some users are still having difficulty navigating

Very user friendly and CS staff are amazing

What do you like best? I love the layout of Humanity, it is very user friendly. if you have any questions the Support team are more than willing to help and they are very friendly! What do you dislike? Sometimes it is quite limited in certain areas, however I do understand that the developers are constantly striving to improve this What problems are you solving with the product? What benefits have you realized? Monitoring staff attendance

A solid app that does everything but work my hours for me!

What do you like best? I like how I can see all of my upcoming shifts, shifts that are available pick up, and who is working on my calls with me. I'm equally pleased that I can access this information on my cellphone or laptop. What do you dislike? I have both the older and current apps on my phone. I prefer the older app when it comes to checking my upcoming shifts, as it shows all of the in succession, not just the most recent ones as the new app does. I seem to have better luck ...

Efficient System

What do you like best? The system is very user friendly for Admins and Staff and makes our processes more efficient. What do you dislike? The Training system needs improvements. Would also like to add some time tracking/payroll functions that work together and should be in the same system (i.e., Points Tracking system for Tardies and Absences, and an easier way to add PTO days that we need to pay). Recommendations to others considering the product: Great scheduling and time ...