9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 791-800 out of 2962
MB
Mira B
08/19/21
"Efficient tool for calls and reporting purposes."
What do you like best about Talkdesk? There is a live call monitoring option, and at the same time, calls are being recorded right after the call has finished. We can also generate reports qquickly and conveniently from the time that we need the data.
AU
Anonymous User
08/18/21
"Talkdesk Feedback"
What do you like best about Talkdesk? All links are easy to understand. You can see the queue properly amazing What do you dislike about Talkdesk?
AU
Anonymous User
08/18/21
"Great Professional Service"
What do you like best about Talkdesk? When reaching out, the follow-up has always been prompt, clear, and efficient. What do you dislike about Talkdesk?
AU
Anonymous User
08/18/21
"Great Professional Service"
What do you like best about Talkdesk? When reaching out, the follow-up has always been prompt, clear, and efficient. What do you dislike about Talkdesk?
JH
Jessica H
08/17/21
"Cloud based telephony at its best"
What do you like best about Talkdesk? I appreciate Talkdesk's cloudbased solution that makes adding numbers, new routes and IVR flows easier than ever. It's also affordable while still delivering a pleasant interface, and all of the services I would expect from a more expensive brand. Also, and I can't stress this enough, no other platform provides more support. The partnership with Talkdesk is just that, you genuinely feel the team has your goals in mind, and their technical team is quick ...
Read more
JH
Jessica H
08/17/21
"Cloud based telephony at its best"
What do you like best about Talkdesk? I appreciate Talkdesk's cloudbased solution that makes adding numbers, new routes and IVR flows easier than ever. It's also affordable while still delivering a pleasant interface, and all of the services I would expect from a more expensive brand. Also, and I can't stress this enough, no other platform provides more support. The partnership with Talkdesk is just that, you genuinely feel the team has your goals in mind, and their technical team is quick ...
Read more
ZA
Zargham Ali M
08/16/21
"One of the Easiest Dialer Available"
What do you like best about Talkdesk? It is very user-friendly and available with a phone application as well. If you are facing issues with sound on your Laptop, phone application will help you proceed and, there is no stoppage during your work.
AU
Anonymous User
08/16/21
"The application is user friendly and very interactive. Easy to personalize."
What do you like best about Talkdesk? I love how the design and platform are simple and easy to navigate. What do you dislike about Talkdesk?
AU
Anonymous User
08/16/21
"Need some improvement to make interactions easier."
What do you like best about Talkdesk? Have different channels, so no need to open other tab/app What do you dislike about Talkdesk?
AU
Anonymous User
08/16/21
"Pretty good."
What do you like best about Talkdesk? I like that it doesn't take over the whole screen while I'm talking to I can multi-task on my computer while on the phone.
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].