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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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Starts from $85 / user / month when monthly

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TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

Spotsaas Editor’s POV

Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more

TalkDesk pros and cons

  • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

  • User-friendly interface with easy access and customization in reporting.

  • Quick and responsive technical support.

  • Effective monitoring of team performance and call metrics.

  • Newcomers may find the rich features overwhelming without proper guidance.

  • Limited advanced functionality due to a restricted selection in the Marketplace.

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Showing 781-790 out of 2962

KK

Kritika K

08/20/21

5 out of 5

"Talkdesk is User friendly!!"

What do you like best about Talkdesk? It is connecting people across the world in different time zones without any issues. It is user-friendly in operation on mobile/ PC/ Laptop. Hassle-free usage of Talkdesk makes it work smoothly.

AP

Atit P

08/20/21

5 out of 5

"Best app to call in abroad"

What do you like best about Talkdesk? Unlimited calling, user friendly interface and easy to access all features without any prior knowledge or any manual help. What do you dislike about Talkdesk?

RC

Roy C

08/20/21

4 out of 5

"User friendly but needs high speed network"

What do you like best about Talkdesk? Easy transfer options, easy to save contacts What do you dislike about Talkdesk?

RC

Roy C

08/20/21

4 out of 5

"User friendly but needs high speed network"

What do you like best about Talkdesk? Easy transfer options, easy to save contacts What do you dislike about Talkdesk?

ES

Eshan S

08/19/21

5 out of 5

"Amazing Tool, Must Use ... Best Application So Far in the Market! I recommend this to everyone*"

What do you like best about Talkdesk? Amazing voice clarity and the best part is it connects automatically in case you have interim internet speed. It has assisted me to connect with my clients in different countries. The UI is one of the best I have ever seen and is so easy to use. I have tried a lot of apps. and this app by far is the best at what it does. It has now become my personal favourite and is pretty easy to use. They provide excellent service and I hope to see new features on ...

Read more

MN

michel n

08/19/21

4 out of 5

"User friendly call center application"

What do you like best about Talkdesk? - integration with salesforce - tall desk academy for the self training What do you dislike about Talkdesk?

MN

michel n

08/19/21

4 out of 5

"User friendly call center application"

What do you like best about Talkdesk? - integration with salesforce - tall desk academy for the self training What do you dislike about Talkdesk?

MB

Mira B

08/19/21

5 out of 5

"Efficient tool for calls and reporting purposes."

What do you like best about Talkdesk? There is a live call monitoring option, and at the same time, calls are being recorded right after the call has finished. We can also generate reports qquickly and conveniently from the time that we need the data.

ES

Eshan S

08/19/21

5 out of 5

"Amazing Tool, Must Use ... Best Application So Far in the Market! I recommend this to everyone*"

What do you like best about Talkdesk? Amazing voice clarity and the best part is it connects automatically in case you have interim internet speed. It has assisted me to connect with my clients in different countries. The UI is one of the best I have ever seen and is so easy to use. I have tried a lot of apps. and this app by far is the best at what it does. It has now become my personal favourite and is pretty easy to use. They provide excellent service and I hope to see new features on ...

Read more

AU

Anonymous User

08/19/21

4.5 out of 5

"You're in good hands with Talkdesk"

What do you like best about Talkdesk? Talkdesk has all the things that we need to run a business What do you dislike about Talkdesk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].