9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 531-540 out of 2962
MH
Martin H
03/08/22
"Cutting edge technology with ease of use and immense adaptability!"
What do you like best about Talkdesk? Real-time and historical reporting capabilities. What do you dislike about Talkdesk?
CS
Chris S
03/08/22
"Reliable Phone Service for any high dial company!"
What do you like best about Talkdesk? One of my favorite features of TalkDesk is its connectivity to other programs like Salesforce. Stores the calls and gives numerous options to dispositioning the calls for faster reference and tracking purposes within Salesforce. The TalkDesk dashboards are helpful and useful, especially for management. It also has a click-to-dial feature that makes life extremely easy.
AU
Anonymous User
03/08/22
"Reliable Software at Scale"
What do you like best about Talkdesk? Ease of use and IT administration is seamless What do you dislike about Talkdesk?
BD
Bassia D
03/08/22
"Bassias review"
What do you like best about Talkdesk? The ease of functinality, lines are clear and not blurred or with interferance and transferring calls etc is seamless.I use this software with salesforce and it is seamless.
AU
Anonymous User
03/08/22
"Helpful for reporting"
What do you like best about Talkdesk? Reporting is easy to download and manipulate What do you dislike about Talkdesk?
AU
Anonymous User
03/08/22
"Wonderful Experience"
What do you like best about Talkdesk? Talkdesk has an amazing support team for any technical difficulties and they were super helpful with the initial set up for all users.
SP
Sergio P
03/08/22
"My Review on TalkDesk"
What do you like best about Talkdesk? The new dashboard seems to have great information. What do you dislike about Talkdesk?
CS
Chris S
03/08/22
"Reliable Phone Service for any high dial company!"
What do you like best about Talkdesk? One of my favorite features of TalkDesk is its connectivity to other programs like Salesforce. Stores the calls and gives numerous options to dispositioning the calls for faster reference and tracking purposes within Salesforce. The TalkDesk dashboards are helpful and useful, especially for management. It also has a click-to-dial feature that makes life extremely easy.
AU
Anonymous User
03/08/22
"Great for businesses small or large!"
What do you like best about Talkdesk? I like the fact that i can use it on everything from my chromebook to my PC, my call phone to my tablet, no matter where I'm at or what I'm doing I have the ability to answer a call if needed.
AU
Anonymous User
03/08/22
"Talkdesk is easy"
What do you like best about Talkdesk? It's really great how you can interconnect all your needs, and have them connected in a user-friendly way. Every interaction gets registered with no manual work. It's super easy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].