9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 491-500 out of 2962
DB
destiny b
03/15/22
"Simple to Use program, but there are a few things that could be better"
What do you like best about Talkdesk? The simplicity of the program, and how it looks. It is very simple to use and understand once you get the basics of talkdesk. It is a lot more modern than other programs as well!
DZ
Dario Z
03/14/22
"Powerful tool, improvements to be made"
What do you like best about Talkdesk? TD has a very user-friendly interface. This allowed us to move from our previous tool without any major changes to be made. Users are happy with the size of everything as it's all very well visible and easy to find
MN
Mustapha N
03/14/22
"Platform integrations with sales force is very limited and support team just doesn't care"
What do you like best about Talkdesk? Studio flow is easy to administrate and pretty easy to setup Agent Creation
AU
Anonymous User
03/14/22
"Review of Talkdesk"
What do you like best about Talkdesk? The fact that its user friendly and easy to understand What do you dislike about Talkdesk?
JL
Jim L
03/14/22
"Talkdesk Review"
What do you like best about Talkdesk? Dashboards are easy to develop. It is easy to set up unique ring groups for call routing. The studio flow makes setting up call flows and IVRs very easy.
AU
Anonymous User
03/11/22
"Honor"
What do you like best about Talkdesk? I like that TD can be configured to route specific calls to specific lines. What do you dislike about Talkdesk?
JF
Juan F
03/11/22
"Excellent Support Call center Software"
What do you like best about Talkdesk? Talkdesk support is top notch they are able to direct subjects to the correct team in a timely matter. What do you dislike about Talkdesk?
SC
Susand C
03/11/22
"Overall user experience review"
What do you like best about Talkdesk? I am a team lead for a live operations team. Understanding our team member's call productivity is crucial for us. I enjoy that I can customize the gadgets to my preference and most efficient way. Talkdesk's interface is easy and "dummy-proof". It's easy to locate reports and add necessary information from it. Overall, I think Talkdeesk's interface is clean and easy to use.
NB
Nika B
03/11/22
"Great platform with some bugs"
What do you like best about Talkdesk? The practicality of the app, it's straightforward to use and has a lot of great features for the direct users. Searching calls is also really simple and gives easy access to find specifyc calls.
AU
Anonymous User
03/10/22
"Talkdesk For Work"
What do you like best about Talkdesk? I like all of the functions with Talkdesk for reporting and managing calls. What do you dislike about Talkdesk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].