9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 451-460 out of 2962
RZ
Ryan Z
04/30/22
"Talk desk is awesome"
What do you like best about Talkdesk? I love that it's so convenient and easy. Can speak to all my customers!! What do you dislike about Talkdesk?
MM
Mike M
04/27/22
"Great Product...Great Service Support"
What do you like best about Talkdesk? I can't say enough about the customer support...it's refreshing to know when a tech tells you that they are going to look into a problem for you...they not only do that, but they get back to you in a timely fashion.
AU
Anonymous User
04/24/22
"Easy to use"
What do you like best about Talkdesk? I love being able to review not only mine, but my teams statistics. It's so helpful to know where you're improving and where you have opportunities.
AU
Anonymous User
04/24/22
"Easy to use"
What do you like best about Talkdesk? I love being able to review not only mine, but my teams statistics. It's so helpful to know where you're improving and where you have opportunities.
AU
Anonymous User
04/22/22
"TalkDesk-the new way to connect with your customers"
What do you like best about Talkdesk? I am not new to being a customer service agent but I am new to being a customer service agent that has a tool that gives me a lot more flexibility to do my job. I started with a new company 2 years ago and was told we would have a standard VOIP (Voice over Internet Protocol) phone that we would need to set up in our home office. This is more of the old-school type setup where you have a physical phone with the ability to forward calls to other devices ...
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MA
Mariem A
04/21/22
"My Talkdesk Experience"
What do you like best about Talkdesk? I like the fact that it is easy to use and the platform is very nice. The interface is user friendly and mostly, whenever I ask for help I receive a fast response.
AU
Anonymous User
04/20/22
"Great product and an amazing partnership"
What do you like best about Talkdesk? Talkdesk has a best in the class support team, easy to use product and reliable technology. Talkdesk is able to partner with you as an extension of your own team, sharing goals and objectives.
JC
Jessica C
04/19/22
"Talkdesk gives insight for me an and my team."
What do you like best about Talkdesk? I enjoy the reporting aspect of talk desk as well as the phone call recordings. It makes it really easy for me to go back and listen to a call for training purposes.
PS
Pamela S
04/19/22
"Very good system, I'm able to analyse all the results and calls."
What do you like best about Talkdesk? to listen to the recorded calls. Is very easy and usable. What do you dislike about Talkdesk?
TJ
Tyson J
04/19/22
"One of the Better Phone Services"
What do you like best about Talkdesk? It is easy to transfer to other queues and individuals What do you dislike about Talkdesk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].