9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2671-2680 out of 2962
AU
Anonymous User
01/24/19
"Great for phone orders!! Simple and easy to use! :) "
What do you like best about Talkdesk? I like the flexibility Talkdesk offers! If I'm at my desk then I can join a call on my desktop/laptop setup, and if I need to multitask during the call I can get on the mobile app, turn my audio and video on/off as I'm commenting or just listening, and get stuff done while I'm networking at the same time. Awesome!
AU
Anonymous User
01/24/19
"Talkdesk is truly an upgrade to any other system!"
What do you like best about Talkdesk? The user interface and suite of reporting you can use in collaboration with Salesforce. This is in the moment data that supports and powers our entire department. We can easily track and log calls without taking an additional step. There is no end to the user friendliness and convenience of Talkdesk.
AU
Anonymous User
01/24/19
"Great Phone Service Provider"
What do you like best about Talkdesk? I like that TalkDesk integrates with our Help Desk provider, but also offers a standalone browser version in the event that our help desk goes down, calls can still be received. This was one of the main reasons why we switched to TalkDesk.
AU
Anonymous User
01/24/19
"Satisfying"
What do you like best about Talkdesk? I like that you can copy the number quickly and search them and answer your calls quicker What do you dislike about Talkdesk?
AU
Anonymous User
01/24/19
"Great Telephony Solution"
What do you like best about Talkdesk? The user interface is easy to work with, from both an agent and admin perspective. The ability to purchase additional numbers on demand and set up a number within a matter of minutes.
AU
Anonymous User
01/24/19
"Talkdesk Review 2019"
What do you like best about Talkdesk? I love how you can use talkdesk from work or home. The fact that talkdesk caters to workers who work from home is a plus. I also like how you can call from local distance numbers. Talkdesk is also great because all you need is a wifi connection as opposed to an internet connection.
AU
Anonymous User
01/24/19
"Best platform ever"
What do you like best about Talkdesk? Easy access. Simple to work. Transfering calls What do you dislike about Talkdesk?
AU
Anonymous User
01/24/19
"Works Well Enough"
What do you like best about Talkdesk? The system is easy to use, and a great option for large corporations to use for their customer/consumer services. What do you dislike about Talkdesk?
AU
Anonymous User
01/24/19
"Costumer Service is a wonderful experience with TalkDesk "
What do you like best about Talkdesk? What I like the most about TalkDesk is the knowledgeable and professional experience I have when calling costumer service with an issue. They are very quick to answer, and very helpful.
AU
Anonymous User
01/24/19
"Great tool! "
What do you like best about Talkdesk? I love how clean and user friendly this tool is. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].