9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 2291-2300 out of 2962
BB
Ben B
04/09/19
"Awesome!"
What do you like best about Talkdesk? Talk Desk is easy to use and intigrates nicely with our systems What do you dislike about Talkdesk?
L
Lauren
04/09/19
Excellent communication
Talkdesk allows excellent communication along with our work partners. I'm available to make a call without any interruptions, with awesome quality. You can always re-listened the calls if you have a need to, even after 2 years. You can always transfer the call from another agent when a partner at the same moment, which is so professional!
AU
Anonymous User
04/09/19
"Talkdesk is great "
What do you like best about Talkdesk? I really like that Talkdesk integrates seamlessly with Salesforce. I am able to run reports to help me keep track on my team, the calls they are making, and live SLA as well.
AU
Anonymous User
04/09/19
"A simple, detailed, user friendly way to monitor one's time."
What do you like best about Talkdesk? Talkdesk has a layout that is very user friendly. It allows for an easy flow between monitoring stats and assessing call volume. This makes for easy monitoring of associates and performance as a whole at a glance..
AU
Anonymous User
04/08/19
"Good but not reliable"
What do you like best about Talkdesk? the part of Talkdesk that i Like the best is how easy it is to use What do you dislike about Talkdesk?
TL
Taylor L
04/08/19
"Talk desk is alright"
What do you like best about Talkdesk? I like that it is just an app on your computer What do you dislike about Talkdesk?
AU
Anonymous User
04/08/19
"Talk Desk Review"
What do you like best about Talkdesk? Super easy to use, easy to connect and chnage staus. What do you dislike about Talkdesk?
B
Brandon
04/08/19
Great product have loved using it to…
Great product have loved using it to lead generate- Brandon B
AU
Anonymous User
04/08/19
"Talk Desk Review"
What do you like best about Talkdesk? Super easy to use, easy to connect and chnage staus. What do you dislike about Talkdesk?
TL
Taylor L
04/08/19
"Talk desk is alright"
What do you like best about Talkdesk? I like that it is just an app on your computer What do you dislike about Talkdesk?
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].