9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2231-2240 out of 2962
JB
Jacob B
04/25/19
"Great way to manage calls"
What do you like best about Talkdesk? Having the ability to see when a person calls from what number. International dialing is on point. Contact information is also valuable for us.
JB
Jacob B
04/25/19
"Great way to manage calls"
What do you like best about Talkdesk? Having the ability to see when a person calls from what number. International dialing is on point. Contact information is also valuable for us.
PS
Peter S
04/25/19
"Great User Experience!"
What do you like best about Talkdesk? This is one of the best call center programs I've used for maintaining statuses and taking calls. It's clear, clean, and visually appealing.
CG
Cameron G
04/25/19
"Intuitive, smooth program. "
What do you like best about Talkdesk? Talkdesk makes reporting, tracking and connecting with clients easy with an intuitive UI and visually simple display. What do you dislike about Talkdesk?
JL
Jaim L
04/24/19
"Love Talkdesk"
What do you like best about Talkdesk? I love how we can easily go back and listen to all of our calls. I also love the extension into salesforce. it makes it really easy to dial quickly!
AU
Anonymous User
04/24/19
"Easy and Functional"
What do you like best about Talkdesk? Simple interface and easily adjustable graphs. Provides a seamless experience and instant updates. What do you dislike about Talkdesk?
PS
Peter S
04/24/19
"User Friendly + Outstanding Customer Support"
What do you like best about Talkdesk? Talkdesk provides a very user friendly interface, both in the web mode and while using the app on my desktop. I have used a number of phone services over the years, and they truly stand out as one of the best out there. Their customer support is unmatched; very efficient in their helpfulness, I have jumped on a quick phone call if needed, or they are more than happy to assist via email as well. I manage a support team, and am always impressed with how ...
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KN
katie n
04/24/19
"Talkdesk Review"
What do you like best about Talkdesk? I particularly like the ability to see who is active and when, and how many people are on/what they are doing. Also being able to find my call history quickly is very helpful.
TP
Todd P
04/24/19
"Talkdesk is great!"
What do you like best about Talkdesk? We have really enjoyed the ease of use and user friendly layout. What do you dislike about Talkdesk?
RN
Richard N
04/24/19
"This cloud based telephone platform is very good."
What do you like best about Talkdesk? The administration panels are easy to use and change settings. It integrates easily with my CRM. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].