9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2151-2160 out of 2962
NO
Nihan O
05/23/19
"Talkdesk"
What do you like best about Talkdesk? I use Talkdest daily and its really fast and easy to use. What do you dislike about Talkdesk?
AU
Anonymous User
05/21/19
"Phone system for small business call center"
What do you like best about Talkdesk? Talkdesk integration with Zendesk was seamless. The account managers really knew their stuff and were more than helpful. Our company felt really comfortable adding the system to our processes.
AU
Anonymous User
05/20/19
"Pleasant experience with Talkdesk"
What do you like best about Talkdesk? The system is really easy to use, I can call every day different countries without any issue. The communications are clear, so far I did not face any concerns during a call or other type of inconvenience
CS
Cory S
05/19/19
"TalkDesk In 3 Words - Easy, Appeasing, Elegant"
What do you like best about Talkdesk? How easy Talk Desk it to use! How good that it looks and the design of it!
CS
Cory Swenson
05/18/19
TalkDesk is very awesome
TalkDesk is very awesome! I love how I don't have to have a phone next to my ear and I can simply just use a headset. Everything is so smooth and there are a few glitches but I can tell they are working on them as they have been getting better everyday! Overall this is a fantastic program to use and if I were to run a business, I would use TalkDesk!
SF
Samantha F
05/16/19
We switched to Talkdesk from Contactual/8x8
We aren't a large company with 10 customer service agents available to answer phones, but Talkdesk was able to scale down to our size and fit our company's needs. Their customer support is attentive and helpful. Dealing with our phones used to be a source of a lot of stress, but the move to Talkdesk fixed all of that. They made getting set up a quick and easy process. The system is very easy to use and intuitive. Can't say enough positive things about them!
AU
Anonymous User
05/16/19
"Oustanding software"
What do you like best about Talkdesk? Fast, Reliable, Helpful, Problem-solver, and quality assurance. What do you dislike about Talkdesk?
YZ
Yehia Z
05/16/19
"Yehia Z"
What do you like best about Talkdesk? EASY TO USE AND INTEGRATION WITH OTHER SOFTWARE, YOU DO NOT HAVE TO COPY PASTE A NUMBER TO MAKE A CALL, JUST HAVE TO CLICK ON THE NUMBER. you can manage many calls a day and it works very well, we make long calls, reaches up to 60 minutes.
AU
Anonymous User
05/16/19
"Very intuitive and complete tool"
What do you like best about Talkdesk? The callbar. This web application is fully integrated with Salesforce and also other CRMs, no need to copy-paste to call, a simple click on SF and the call is on its way.
AU
Anonymous User
05/16/19
"Simple and Smart "
What do you like best about Talkdesk? is simple, fast and synchronized with sales force What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].