9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2071-2080 out of 2962
A
Alyssa
06/25/19
Helpful service, easy to use and integrate with other platforms and apps
Helpful service, easy to use and integrate with other platforms and apps
A
Alyssa
06/25/19
Helpful service, easy to use and integrate with other platforms and apps
Helpful service, easy to use and integrate with other platforms and apps
JM
Jesse M
06/24/19
Talkdesk has been a reliable VoIP…
Talkdesk has been a reliable VoIP provider for our call centre. Not only is their tech quality top notch, but their customer service also stands out the most for me. I can reach out to them at any time with an issue/question and will promptly be followed up with for a resolution!
AP
amrit p
06/24/19
"Talkdesk User Review"
What do you like best about Talkdesk? Excellent sync with Salesforce Service Cloud. Our customer service team uses it daily and we are fully satisfied with our business case. Especially the configuration ability per team member, telephone number per country.
AP
amrit p
06/24/19
"Talkdesk User Review"
What do you like best about Talkdesk? Excellent sync with Salesforce Service Cloud. Our customer service team uses it daily and we are fully satisfied with our business case. Especially the configuration ability per team member, telephone number per country.
JM
Jesse M
06/24/19
Talkdesk has been a reliable VoIP…
Talkdesk has been a reliable VoIP provider for our call centre. Not only is their tech quality top notch, but their customer service also stands out the most for me. I can reach out to them at any time with an issue/question and will promptly be followed up with for a resolution!
C
Customer
06/23/19
Talkdesk works well
Talkdesk works well, has few errors or lapses in service, and flows well with our CRMs. Love it!
C
Customer
06/23/19
Talkdesk works well
Talkdesk works well, has few errors or lapses in service, and flows well with our CRMs. Love it!
KS
Karlea S
06/21/19
Talkdesk is a great system to use here…
Talkdesk is a great system to use here at Generation Tux so we can speak to our customers in a easy and efficient way! We love using Talkdesk!
B
Brad
06/21/19
Integrates seamlessly to Salesforce
Great product, works well to integrate with Salesforce Service Cloud and helps make our customer service team excel!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].