9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1751-1760 out of 2962
HC
Harriet C
10/29/19
"Simple and effective "
What do you like best about Talkdesk? I like the additional features such as making call notes and categorizing calls. It makes tracking easy. What do you dislike about Talkdesk?
WH
Wes H
10/29/19
"Powerful, easy to use"
What do you like best about Talkdesk? Simple UI and real-time reporting options. Allows me to keep an on demand overview of my team ans ring groups. What do you dislike about Talkdesk?
KT
Korrie T
10/29/19
"AMAZING!!"
What do you like best about Talkdesk? The fast connections when a customer is calling! What do you dislike about Talkdesk?
AU
Anonymous User
10/28/19
"Easy to use App for Communication "
What do you like best about Talkdesk? Calls can be made and received easily from a headphone that is connected to your computer. I love that I received the voicemail recordings via email which allows me to always be up to date with any calls I get when I am away from my desk.
AU
Anonymous User
10/28/19
"Make your team happier with TalkDesk!"
What do you like best about Talkdesk? I love how user-friendly and efficient the app is. We have never experienced any technical issues and adding this to our training for new hires doesn't add any stress which makes our operations all the more seamless.
AU
Anonymous User
10/28/19
"Talkdask has been a useful and reliable tool for my team."
What do you like best about Talkdesk? One of my favorite things about Talkdesk is the clear reporting. It's very easy to read and offers me real time stats which is invaluable. I also love the call quality; it's the best I've experienced thus far with any phone app.
L
Linda
10/28/19
Talkdesk is super helpful
Talkdesk is a great communication product that replaces traditional office phones. Calls can be made and received easily from a headphone that is connected to your computer. I love that I received the voicemail recordings via email. Additionally, I am to listen to recording of the phone call that I had with the client. Super helpful when i need clarification on what was communicated to the client.
KW
Karmine W
10/27/19
Talkdesk Is so convenient and easy to…
Talkdesk Is so convenient and easy to use. It really simplifies everything!
CB
Corey B
10/25/19
A great software with excellent…
A great software with excellent support. The Salesforce interface works perfectly and I love the flexibility of choosing either web or widget mode.
CB
Corey B
10/25/19
"Excellent!"
What do you like best about Talkdesk? I love the Salesforce integration, the ease of use, and the reporting available. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].