9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1661-1670 out of 2962
AB
Antonio B
11/14/19
"A. B. Easy to use"
What do you like best about Talkdesk? I like the connection speed between the click with the lead and the beginning of the call What do you dislike about Talkdesk?
T
Tunji
11/13/19
Effective and easy to use
Effective and easy to use. Very good reporting capabilities although could allow for more complex user defined reports and analysis.
M
Madison
11/13/19
Talkdesk is awesome!
Talkdesk has made my workdays a breeze! Calls are clear and easy to answer. Talkdesk has several cues (dings and rings) to let you know when the call is active. Talkdesk allows 1 minute to wrap up notes which is much needed.
BL
Ben L
11/13/19
"Great experience overall!"
What do you like best about Talkdesk? TalkDesk is very easy to use and is typically always online, with very little downtime. The metrics are always helpful for my team.
BL
Ben L
11/13/19
"Great experience overall!"
What do you like best about Talkdesk? TalkDesk is very easy to use and is typically always online, with very little downtime. The metrics are always helpful for my team.
LS
Liza Seltzer
11/12/19
TalkDesk is very user friendly and I am…
TalkDesk is very user friendly and I am so happy we made the switch from our previous provider- there are truly minimal issues if any at all.
RY
Rodrigo Yasuharu asai
11/12/19
An amazing tool to provide customer…
An amazing tool to provide customer support and interact with our customers.
JS
Jon S
11/12/19
We are still new with Talkdesk
We are still new with Talkdesk, and had some exposure a year ago. They have helped us make the transition to be as painless as possible. And issues have been addressed appropriately. As a management tool it's been great. And the click to dial from salesforce has helped. It has helped us consolidate communications. The ability to pull data for reporting is awesome.
AL
Anne-Sophie L
11/12/19
"Amazing and very helpful !!"
What do you like best about Talkdesk? Very easy to use , the application is very secured as well and the quality of calls is very high What do you dislike about Talkdesk?
MS
Mario S
11/12/19
"Great tool to manage your calls from PC"
What do you like best about Talkdesk? It is very easy and intuitive and was easy and fast to set up the first time. I like the way it integrates with our Salesforce, creating cases automatically when I call a client.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].