9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1551-1560 out of 2962
LD
Lyn D
12/04/19
"2 years with TalkDesk"
What do you like best about Talkdesk? Talkdesk is easy to use and I love how I can monitor calls of our team members specially during their nesting (training period).
JI
Jayne I
12/04/19
"Great Talk"
What do you like best about Talkdesk? The talk desk is very user friendly.. I can easily use this to solve customer problems. What do you dislike about Talkdesk?
JA
Jessica A
12/04/19
"Talkdesk is very user friendly!"
What do you like best about Talkdesk? I like how easy Talkdesk makes it for its users to navigate through the website in order to ensure a smooth experience when dealing with high volume clientele. This is important in the type of industry our company is in as we do work very fast paced.
AU
Anonymous User
12/04/19
"Enjoy web based phone system"
What do you like best about Talkdesk? The fact I can work and just answer the phone with a simple button What do you dislike about Talkdesk?
LB
LaZandra B
12/04/19
"easy to use"
What do you like best about Talkdesk? User friendly. I get email notifications for voice messages. I like the analytics. What do you dislike about Talkdesk?
DR
David R
12/04/19
"TD has been very reliable and very easy to use. "
What do you like best about Talkdesk? Easy functions, very clear call quality. I can use various headsets with this. What do you dislike about Talkdesk?
JA
Jessica A
12/04/19
"Talkdesk is very user friendly!"
What do you like best about Talkdesk? I like how easy Talkdesk makes it for its users to navigate through the website in order to ensure a smooth experience when dealing with high volume clientele. This is important in the type of industry our company is in as we do work very fast paced.
AU
Anonymous User
12/04/19
"I use talk-desk on a daily basic. It is fun, easy, and simple to use. "
What do you like best about Talkdesk? I like the fact it's so easy to use. On a daily basis we have to transfer customer's to the locksmith and it is a very simple and fast process. I haven't yet experience no major issues while using the Talk-desk.
LB
LaZandra B
12/04/19
"easy to use"
What do you like best about Talkdesk? User friendly. I get email notifications for voice messages. I like the analytics. What do you dislike about Talkdesk?
KK
Kyle K
12/03/19
"Driving our contact center forward"
What do you like best about Talkdesk? Ability to customize the IVR with TD Studio. Easy and user friendly. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].