9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 1531-1540 out of 2962
AZ
Abuzar Z
12/04/19
"Easy to integrate!"
What do you like best about Talkdesk? Talkdesk integrated seamlessly into a variety of our agent tools, without any additional custom development. What do you dislike about Talkdesk?
AU
Anonymous User
12/04/19
"Enjoy web based phone system"
What do you like best about Talkdesk? The fact I can work and just answer the phone with a simple button What do you dislike about Talkdesk?
AU
Anonymous User
12/04/19
"Easy to use, quick to setup, good customer service"
What do you like best about Talkdesk? Talkdesk is a great cloud platform if you have multiple contact centers around the world or want to connect your solution to an existing CRM. It's easy to set up, their customer service are very quick to respond and try to help you with what they can.
AU
Anonymous User
12/04/19
"great product "
What do you like best about Talkdesk? Very user friendly and convenient, makes my everyday job easier, very simple and can be beneficial for any office job What do you dislike about Talkdesk?
AU
Anonymous User
12/04/19
"Works great! "
What do you like best about Talkdesk? I like that you are able to transfer calls with the ring groups or favorites, you can even transfer by manually putting a number in.
JI
Jayne I
12/04/19
"Great Talk"
What do you like best about Talkdesk? The talk desk is very user friendly.. I can easily use this to solve customer problems. What do you dislike about Talkdesk?
JK
Jeffrey K
12/04/19
"Customer Service"
What do you like best about Talkdesk? I love how easy it is so easy to use. Talk desk is the best program ever! I would recommend it to everyone! What do you dislike about Talkdesk?
NG
Natalie G
12/04/19
"Great experience with Talkdesk"
What do you like best about Talkdesk? The ease with which the system can be configured. Easy to understand settings and able to configure on the fly helps with moving things around like resources.
DM
Don M
12/04/19
"Good service"
What do you like best about Talkdesk? Talkdesk is the best call centre software we've worked with What do you dislike about Talkdesk?
AU
Anonymous User
12/04/19
"I use talk-desk on a daily basic. It is fun, easy, and simple to use. "
What do you like best about Talkdesk? I like the fact it's so easy to use. On a daily basis we have to transfer customer's to the locksmith and it is a very simple and fast process. I haven't yet experience no major issues while using the Talk-desk.
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].