9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1121-1130 out of 2962
DS
Dale S
09/01/20
"TalkDesk User"
What do you like best about Talkdesk? Support Team are great partners Road Map of Development
AC
Austin C
08/30/20
"Talkdesk is Amazing"
What do you like best about Talkdesk? The most helpful aspect of Talkdesk is the ease of answering calls and taking notes. It combines both portions perfectly and effectively for more work to be completed.
JM
John M
08/30/20
"Talkdesk Trouble Free Customer Service Communication"
What do you like best about Talkdesk? The reliability of a clean non-disruptive call connection with my customers. The ease in use to connect, transfer and login call notes is also a major plus. Not need to open a long winded case on all calls that are submitted. Tracking of all incoming calls and the ability to see the queue numbers at all times.
EH
Eloisa H
08/28/20
Great tool!
It's a great tool that you can use if you need to be in constant comunication with your clients, however, sometimes it has connection issues
NV
Nina Vaseva
08/27/20
Very good
The connection is very good, the application is user friendly and a great tool for all everyday communications.
AU
Anonymous User
08/25/20
"Franco Mammana TD review"
What do you like best about Talkdesk? Viewing the name of saved contact on calls, would be nice to see both name and phone number for the whole call duration and not just when ringing.
AU
Anonymous User
08/24/20
"Straight to the point"
What do you like best about Talkdesk? The product is easy to use, straight to the point. The updates improve the tool. What do you dislike about Talkdesk?
AG
Anthony G
08/17/20
"My Talkdesk experience"
What do you like best about Talkdesk? The best feature for me is the Salesforce integration. It was on our main requirement and I'm really happy because it's 100% integrated.
AU
Anonymous User
08/17/20
"Talkdesk is the easiest phone system by far"
What do you like best about Talkdesk? Talkdesk is the best telephony system by far. I have used 3 other systems and talkdesk is way features and easy to use. You don't need to know programing language to use talkdesk. Most other system you need someone that is specialized in telephony. Talkdesk have a great ivr system that you can set up yourself.
N
Nikoleta
08/14/20
The connection is very good and I do…
The connection is very good and I do NOT face any issues such as losing a call.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].