Sync.com Reviews in July 2025: User Ratings, Pros & Cons

I am assured that all the data that I share with others is kept secure.

PROS & CONS What are the best aspects of this product? I share files and documents with my team and clients, and I usually rely on Google drive to do these things for me. However, I feel more comfortable in using Sync.com because it has way more authentication process as compared to drive. There are specific files that I share that require a high level of security because they involve the company's financial figures. I know that I made the right decision in choosing Sync.com. What ...

Our company values security above all that is why we chose Sync.com to be our partner.

PROS & CONS What are the best aspects of this product? I consider Sync as a unique file transfer product that I can rely on at all times. One thing that sets Sync apart from other products is that all files are stored outside the North American region. It means that data are protected and exempted from specific government regulations that deal with user privacy. What aspects are problematic or could work better? Sync.com is something that I would like the company to use for the longest ...

I have been using Sync for quite some time already and I think that it deserves a good review.

PROS & CONS What are the best aspects of this product? At first, I was hesitant to try out a new file-sharing application. But when I found out that Sync is cloud-based, I changed my mind and decided to share some of my documents. True to its word, all my files were a hundred percent encrypted so no one can steal them. What aspects are problematic or could work better? Sync is an excellent and reliable platform. Not many companies can surpass what Sync has done to its subscribers. The ...

It doesnt' work

It doesnt' work

This product is great for storing and sharing files in the office. Sync.com is worth recommending as well.

PROS & CONS What are the best aspects of this product? I’ve been using other products to store my data, especially large files, documents, and reports that I’m using for work purposes. I’ve tried using the usual Google Docs and Dropbox, which works fine for me. However, I’m looking for a storage platform that offers multiple authentications to keep confidential files secured whenever I share them with other people, such as employment contracts, salaries, and anything to do with money ...

Amazing cloud backup solution!

Amazing service, I've been using it for years, and i love it!!! The only thing that needs improvement is the android and windows app... They need a ui overhaul and more backup options... Except for this, everything is amazing and i trust them!!!!

A good backup service hampered by really clunky software.

I've been using Sync for 5 years now, mostly for music backup. However I'm starting to get really frustrated with how clunky the UI is. If I want to download a full folder, I can't do that from my account, I have to create a link, and use that link to download the folder.This makes absolutely zero sense, and I understand that encryption means that it will take a bit longer to download the files, but it's painfully slow. If I were to have a catastrophic local data loss, it'd probably take me ...

Good privacy protocol but horrible customer support

We've been using Sync.com since the company started. We switched from Dropbox because we wanted a way to secure our data without others being able to pry since many of our files are sensitive intellectual property. However, from the beginning we've had problems with Sync that have only persisted or gotten worse.We're OK with the slow sync speeds as this is a price we'll pay for end-to-end encryption. What rankles us is the poor technical support. Whenever we have a problem, we'll log into ...

Not great

I thought I'd finally got a great solution with Sync, but I've had endless problems recently and no one ever responds to my emails asking for help. My colleague saves the main document (200MB), but it doesn't appear in my files, so I have to go to the web page to retrieve it. It's totally hit and miss - sometimes files appear, sometimes they don't. We paid for six users, so we're not on the free version. Thinking of transferring to Google now.

Currently my upload queue says that it…

Currently my upload queue says that it will be complete in 26 days. 26 days!!!!! This is after already a week of uploading. Dropbox takes about 2-3 days to upload everything. Absolutely pathetic.