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8.1

Spot Score

Suzy - UX Software

Suzy Reviews in June 2026: User Ratings, Pros & Cons

Real-time insights for better decisions.

4.7

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Suzy offers custom pricing plan

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Suzy Reviews & Ratings

4.7

Excellent

Based on 118 ratings & 120 reviews

Rating Distribution

Excellent

(104)

Very Good

(16)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Suzy delivers a powerful mix of rapid quantitative surveys and rich qualitative conversations through Suzy Speaks, enabling marketers to move from concept to insight in record time. As a market researcher, I appreciate the depth of methodologies—from MaxDiff to TURF—and the seamless access to a proprietary respondent base that keeps insights fresh and responsive. ...Read more

Suzy pros and cons

  • Suzy’s fast access to consumer feedback (“Quick turn insight‑hunting!”)

  • Brands can recontact respondents, reducing sampling fatigue

  • Suzy Speaks offers voice-based qualitative feedback at scale

  • Includes MaxDiff, TURF, heatmapping, and stats testing

  • Users find managing credits across accounts cumbersome

  • Panels lean toward certain groups, making niche targeting challenging

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Showing 111-120 out of 120

LM

Lindsay M

11/20/20

5 out of 5

"Quick and Important Consumer Insights"

What do you like best about Suzy? the quick *and I mean quick* feedback, the easy launching online system, ability to easily add stimuli to questions, large sample sizes, variety of consumers across the US. the beta version of the suzy live was also great and was a great tool during the pandemic when we were unable to host in person consumer testing and focus groups. What do you dislike about Suzy? sometimes the rapid response time especially for open ended doesn't have the robustness ...

Read more

VD

Vaughn D

11/20/20

5 out of 5

"Suzy's biggest fan"

What do you like best about Suzy? Speed of results and the ability to get any/all questions answered. No other service provides this level of flexibility and ease of use. What do you dislike about Suzy? I'd like to be able to specifically target certain segments (like doctors) more easily. What problems is Suzy solving and how is that benefiting you? Consumer research on nutritional supplements, otc drugs, and prescriptions drugs. We want to understand what consumers actually feel/think ...

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AU

Anonymous User

11/20/20

5 out of 5

"Get consumer insights fast!"

What do you like best about Suzy? I like that Suzy makes it super easy to get quick responses to questions that might otherwise take weeks, or might not happen at all. It's really simple to set up surveys and get responses back instantaneously. It streamlines the whole consumer insight process. We love it. What do you dislike about Suzy? I wish I didn't have to ask to have different types of questions exchanged for our allotted multiple choice questions. It can sometimes deter me from using ...

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AU

Anonymous User

11/06/20

5 out of 5

"Quick, easy tool that puts you in touch with your audience"

What do you like best about Suzy? Not only is the tool easy to use, but it’s quick. Super quick! You upload your questions that you want your audience to answer and you instantly get responses and feedback- within minutes! Also love how Suzy is self service, and I don’t have to rely on talking to or working with a salesperson. What do you dislike about Suzy? There are no downsides necessarily, however I have to manage the platform for my entire team and it would be easier if we could add ...

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AU

Anonymous User

11/05/20

4.5 out of 5

"Quick and Easy To Use"

What do you like best about Suzy? I love that I receive insights almost immediately. I can ask a question and literally in minutes start to see answers come in. What do you dislike about Suzy? I don't fully trust the quality of the answers so I use the data directionally. It is worth it for the speed, but it would be nice to have more confidence in the answers. Recommendations to others considering Suzy: This is a fast, affordable tool to get insights on the fly. The data should be used ...

Read more

AU

Anonymous User

11/05/20

4.5 out of 5

"Quick, reliable survey feedback that reaches so many consumers in minutes"

What do you like best about Suzy? The quick and ease of responses from a huge panel of consumers. You can ask them anything from concept images to product liking. New question features such as grids are a big plus and extremely useful. The report feature is great as well as the customization of graphs to download. The data cuts is very helpful and can be done with a few simple clicks. What do you dislike about Suzy? The photo responses are not the most reliable but they can be good for a ...

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AU

Anonymous User

11/05/20

4.5 out of 5

"Quick, reliable survey feedback that reaches so many consumers in minutes"

What do you like best about Suzy? The quick and ease of responses from a huge panel of consumers. You can ask them anything from concept images to product liking. New question features such as grids are a big plus and extremely useful. The report feature is great as well as the customization of graphs to download. The data cuts is very helpful and can be done with a few simple clicks. What do you dislike about Suzy? The photo responses are not the most reliable but they can be good for a ...

Read more

AU

Anonymous User

11/05/20

4.5 out of 5

"Quick and Easy To Use"

What do you like best about Suzy? I love that I receive insights almost immediately. I can ask a question and literally in minutes start to see answers come in. What do you dislike about Suzy? I don't fully trust the quality of the answers so I use the data directionally. It is worth it for the speed, but it would be nice to have more confidence in the answers. Recommendations to others considering Suzy: This is a fast, affordable tool to get insights on the fly. The data should be used ...

Read more

AU

Anonymous User

11/05/20

4.5 out of 5

"Upcoming innovate research platform"

What do you like best about Suzy? The ability to quickly field research is invaluable What do you dislike about Suzy? Paying by question is a pro and a con. If you need alot of questions answers-sometimes it ends up being more costly than its worth. Recommendations to others considering Suzy: N/A What problems is Suzy solving and how is that benefiting you? Asking quick questions that need quick insights

ER

Eric R. B

11/05/20

5 out of 5

"Fast, accurate consumer data at a low price."

What do you like best about Suzy? Will Cimarosa, our research expert is an extremely smart and experienced guy with an incredible passion for consumer research and learning. He has been an absolute pleasure to work with. Will created a customized 3 phased consumer research plan to deliver on our long list of consumer research needs. What do you dislike about Suzy? I did have any negative experiences!!!!!! Recommendations to others considering Suzy: Suzy is an excellent resource. I am using ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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