9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll offers custom pricing plan
SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 601-610 out of 1436
R
Rosa
01/29/23
I am very pleased with SurePayroll and…
I am very pleased with SurePayroll and especially when I call Swarada (SiSi) Dhamapurkar, who is always kind and helpful when I have a question or concern with something.
M
Maria
01/26/23
Such a great customer service!
Such great customer service. Jarett Pesci, helped me to set up my account, answered all my questions and was very patient with me. I used Surepayroll years ago and I am happy to work with you again! Plus they got me 6 months free! Who can beat that!!
YS
Yuri Sky
01/26/23
Smooth Start!!!
We were on a tight deadline to transition from another company to SurePayroll. Our setup is a bit custom and Heidi V. was awesome in helping us to sort our requirements and meet the deadline! Really appreciate the genuine outreach to help in a stressful situation! True service!
CC
Caitlin Currier
01/26/23
Heidi Vassak was very helpful!
Date of experience: January 27, 2023
LK
Lisa King-Porter
01/26/23
Today's experience was GREAT!
Today's experience with Tim OConnor was wonderful! After 3 tries, I finally got to him and he was able to get done in an hour what the other reps couldn't in days. He deserves a bonus! All the reps were very friendly but Tim was tops!
KW
Karan Wood
01/26/23
Shaniqua M is a great problem solver and rock star of customer service
Shaniqua M was helpful, professional and resolved our issue quickly! Thank you for this 5 star assistance. Karan Wood
G
Garrett
01/26/23
Matthew Grimes helped us every step of…
Matthew Grimes helped us every step of the way. He answered questions even before we knew we had them. He stayed on top of everything for us. Our first payroll was seamless. Very pleased with the experience and with Matthew.
NH
Nick Hughes
01/26/23
Rachael at SurePayroll was super…
Rachael Cardillo at SurePayroll was super helpful and accommodating. I rescheduled with her several times and she was always readily available and easy to reschedule with. She also walked me through all the features which is a totally different experience then my last payroll service. Thanks
SA
S A
01/26/23
Courtney Campbell is AWESOME to work with...
Courtney Campbell made the process of signing up easy! She always answered my phone calls and would reply to my emails expeditiously. She exemplifies solid customer services and represents SurePayroll at the highest level. Thank you Courtney!
D
Dorin
01/26/23
Payroll made simpler
Just ran our first payroll with SurePayroll and everything looks good. Signed up a few days ago and was a bit disappointed when we received a message stating that our account will be open soon after going through an extensive questionnaire, but within less than an hour Brandon W called and said that the account will be opened soon and it was ready just a couple of hours later. Thus far, it's been a really seamless experience.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].