9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll offers custom pricing plan
SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 991-1000 out of 1436
JA
Jessica Arias
09/16/22
Great customer service fast and easy…
Great customer service fast and easy they take care of everything!
AU
Anonymous User
09/12/22
"Payroll Set-up"
What do you like best about SurePayroll? Kaci Brooks was really patient and helpful in guiding us through the payroll set-up. She answered all of our questions in detail and walked us one step at a time to make sure everything was set-up correctly.
AU
Anonymous User
09/12/22
"SurePayroll solved my payroll nightmares!"
What do you like best about SurePayroll? Even with my MBA in accounting, running the payroll of my small firm was a nightmare for me. Lisa at Surepayroll helped turn that nightmare into a super easy automated process. Understood all my questions and left me time to do the work I know and love without worrying again about payroll.
TD
Tanya D
09/09/22
"Ms. Kaci Brooks"
What do you like best about SurePayroll? Her professionalism , patience's and kindness. What do you dislike about SurePayroll?
PK
Pam K
09/05/22
Great service!
Matthew G held my hand through the whole process of setting up my payroll and made it very easy for me. He was professional and knowledgeable. It all went smoothly, thanks to him.
JL
Jon L
09/02/22
"Great Experience"
What do you like best about SurePayroll? Jamey D was a ROCKSTAR to work with on a late Friday afternoon. Great solutions to some issues related to unemployment tax. Patient and personable. Give that man a raise! Great representative for your company.
MC
Mike C
08/30/22
"Great experience. Very helpful"
What do you like best about SurePayroll? They were available to answer questions. Very grateful. They were awesome. What do you dislike about SurePayroll?
AU
Anonymous User
08/30/22
"So Helpful!"
What do you like best about SurePayroll? Azhara M. was incredibly helpful! I called not even knowing the right questions to ask and she was so patient and encouraging when I was feeling overwhelmed. She turned my issue into a non-issue and made my Monday so much better!
AU
Anonymous User
08/30/22
"I have never in my life had this type of wonderful customer service."
What do you like best about SurePayroll? Azhara M. provided me with the best service today. She took the time to go above and beyond to help me with my issues and handled every single problem I had effectively and efficiently. She was very personable, relatable and easygoing. Azhara was wonderful to work with and speak to, she solved every issue I had thoroughly and completely and made for an awesome rest of my day!
S
Shanshan
08/29/22
5 stars customer service from Matthew
5 stars customer service from Matthew Grimes. We start looking for a payroll service over the internet and SurePayroll has a very competitive price. In the beginning, I do not even expect anyone to reach out and guide us through the whole setup because such competitive prices usually mean minimal services from a real human. Matthew called us and spend a great amount of time with us to guide us through the whole process and answer all our questions. And throughout the year, he followed up ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].