SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 9901-9910 out of 10049
RC
Rachel Chancellor
06/06/18
Bad customer care
I was sent the product and the plug with it blew up whilst charging the device. I asked for a replacement but was told as this was an Apple product they could not replace it! So not a very good result and no compensation offered either.
MF
Mr francis kelleher
06/05/18
When I rang to get a bank change and…
When I rang to get a bank change and the phone number changed the girl in the support team change my number straight away which I was very happy about as she explained my bank account would have to go to a different part of the support team and would done ASAP in which I was very happy to hear that I would recommend some more tiny business or sole trader all around the world it's really good system to have your sincerely Francis kelleher taxi driver Dublin Ireland
M
Michael
05/30/18
SumUp's machine is very responsive and…
SumUp's machine is very responsive and simple to use. Customer service are very helpful. Highly recommended.
BR
Beena Raza
05/29/18
Excellent product amazing customer…
Excellent product amazing customer service. Highly recommended
PK
P K Airport Cars
05/20/18
i like the service and it is usually…
i like the service and it is usually ok,but since I have order the new AIR card reader it is just pain.It is been very unreliable can not connect or it takes a while to pair the devices and now just stop working completely. I had to use my old device PIN + I HAVE LOST FEW CUSTOMERS TRYING TO MAKE PAYMENTS.
RW
Robert Williamson
05/20/18
As a Sole trader it’s a must.100% happy…
As a Sole trader it’s a must.100% happy to recommend Sumup service exceptional.
LB
Leanne Bailey
05/19/18
Quick, simple and easy to learn!
There are no line fees, although there are fees that are worth it. I get sent reports about when I am getting 'paid' and also I can go the website and see a general round up of finances etc. Highly recommend to anyone who fears technical stuff...this is the way for you.
F
Fred
05/18/18
To recommand
Very professionnal
CW
Clare Wilson
05/17/18
Really helpful and very patient staff
Really helpful and very patient staff. Thank-you!
DC
David Christie
05/17/18
Great customer service
Before you buy the SumUp handset, check that the app actually works on your phone. I ordered the handset but discovered afterwards that it isn't compatible with my Android phone or Macbook - entirely my fault for not checking first. The reason I'm recommending this company so highly, though, that they dealt with my problem in a quick, friendly and efficient way both on the phone and by email. I was immediately sent a label to attach to the package containing the handset and was able to ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].