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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 9891-9900 out of 10049

JL

Judith Lightfoot

06/20/18

5 out of 5

Friendly, helpful and prompt

Friendly, helpful and prompt. Most reliable whenever we have questions.

P

Paul

06/20/18

2 out of 5

Payments too protracted in this day and…

Payments too protracted in this day and age! 6+ days to settle!!??

MD

Mr Deiniol Williams

06/15/18

5 out of 5

Great little card reader and app

Great little card reader and app. Very reasonable rates and good service. Any problems are usually dealt with swiftly.

B

Bradley

06/14/18

5 out of 5

Great product with amazing customer…

Great product with amazing customer support. Rates are very low with no monthly charges. Good for small business and very mobile

R

richard

06/14/18

4 out of 5

had problem with security on taking…

had problem with security on taking first payment. 5 minutes on phone to sum up resolved problem, was just final stage of verification of new account so lets see how the future goes. Read very mixed reviews and well aware that some people are unpleasable but I am hoping this is the case & that its not sum up who are the problem. Time will tell.

C

Chris

06/13/18

5 out of 5

fast and satisfactory response to…

fast and satisfactory response to recent inquiry

CT

Carol Thomas

06/11/18

4 out of 5

Easy company to work with

Easy company to work with, reliable performance, and predictable costs

DS

David Strelitz

06/10/18

5 out of 5

Worldpay Zinc defector.

Switched from Worldpay Zinc for all but link payments. Paying 1% less, app works on my Acer tablet and Huawei P9 (unlike Zinc forcing me to use old HTI.)) Fast payment to bank and great communication. Very pleased!

BE

Beverley Eveleigh

06/08/18

5 out of 5

Basic but very efficient system for…

Basic but very efficient system for taking card payments. Support staff are excellent and very helpful.

RC

Rachel Chancellor

06/06/18

3 out of 5

Bad customer care

I was sent the product and the plug with it blew up whilst charging the device. I asked for a replacement but was told as this was an Apple product they could not replace it! So not a very good result and no compensation offered either.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].