SumUp Reviews in November 2026: User Ratings, Pros & Cons

I’m really glad and satisfied with…

I’m really glad and satisfied with SumUp.Never have problems and i use this service whenever and wherever.Thank you very much

great!

My first card ready was izettle which initially was great and has a lot of features that SumUp does not. I ended up switching to SumUp when iZettle updated their app which no longer supported the card reader (after only a year of having it and hardly used!) and iZettle customer support was appalling. SumUp, on the other hand has been great so far! I am a designer and only occasionally do events and craft fairs so the fact that there are no monthly fees is a great option for me. Transaction ...

Great product

Great product, good recommend a friend scheme, easy to operate

Great machine

Great machine, Very simple to use and very quick to pay into the bank. Just a bit tricky to balance your accounts as different card process quicker than others.

Fast payment in to my current account

Fast payment in to my current account. Have found occasionally the terminal won’t connect to my phone or takes a while which is frustrating when you have customers waiting.

As long as you have wi-fi or a 4G…

As long as you have wi-fi or a 4G signal SumUp does the job quicky and efficiently. Well worth the small investment and charges for the convenience of getting paid on the spot.

Awesome machine

Awesome machine ray to use bit takes too long to clear into my bank for example what I take on a Friday does not clear until Tuesday evening Could this be improved ?

Good system for quickly accepting…

Good system for quickly accepting payment by credit and debit card. However, there is one serious issue I have with all merchant service providers (not just Sum Up) and that is their 'Customer Not Present' (CNP) higher transaction commission rate. They charge a much higher commission on CNP transactions because they say there is a higher risk of fraud. However, and this has actually happened to me before, if you accept a payment over the phone and you get authorisation for the payment, and ...

Awesome machine

Awesome machine ray to use bit takes too long to clear into my bank for example what I take on a Friday does not clear until Tuesday evening Could this be improved ?

Good system for quickly accepting…

Good system for quickly accepting payment by credit and debit card. However, there is one serious issue I have with all merchant service providers (not just Sum Up) and that is their 'Customer Not Present' (CNP) higher transaction commission rate. They charge a much higher commission on CNP transactions because they say there is a higher risk of fraud. However, and this has actually happened to me before, if you accept a payment over the phone and you get authorisation for the payment, and ...