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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 9181-9190 out of 10049

SA

Sami Afridi

04/25/19

5 out of 5

Great customer services and prompt…

Great customer services and prompt payment. Well done SumUp team and keep it up.

DK

Dawlat Khan

04/25/19

4 out of 5

My issue was resolved professionally

My issue was resolved professionally. I would suggest if sum up allow as to to take or make transaction related to our business. Many thanks

M

Moira

04/25/19

5 out of 5

A great piece of equipment

A great piece of equipment for a small business, allowed me to take card payments for the first time. Affordable and easy to set up - you can take it anywhere, Sometimes a bit slow but that might say more about my phone than my card machine. A wonderful product.

NC

Nico Crisafulli

04/24/19

5 out of 5

Super fast transactions

Super fast transactions. Good for logging. Would like the option to create prefilled log comments. But overall great. Recommended over Square, et al.

OP

Olivia Payne

04/24/19

5 out of 5

I always find the Sum up team more than…

I always find the Sum up team more than helpful to any query, either via phone or email. I would highly recommend Sum up.

KB

Ken Botelho

04/24/19

4 out of 5

I had some initial difficulty setting up my account

I had some initial difficulty setting up the account due to a gmail email issue. It took a little more time than I expected to get Sumup support to figure out the issue but ultimately they did and all is well.

AD

A D Clark

04/24/19

3 out of 5

Great product but communication options could be better.

I have to say at the outset that it's a great product! But the information regarding how to use it, for people who are a bit technophobe shall we say, could be better. Changing information was a bit of a problem in that it required emails and waiting for replies etc. Would have preferred it if I could speak to someone so that the resolution to any problems was more immediate. May be simpler now.

GK

Gordon Knight

04/24/19

4 out of 5

Great bit of kit with built in sim

Great bit of kit with built in sim , for me could do with some sort of booster

AR

Aurelio-Boca Raton,FL

04/24/19

5 out of 5

Great customer service experience.

Date of experience: April 24, 2019

KP

Kerry Pashley

04/23/19

5 out of 5

Easy Peasy

Does exactly what you want it to do. Easy to use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].