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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8131-8140 out of 10049

EO

Eileen O'Brien

06/19/20

5 out of 5

Never had many issues

Never had many issues, but when I did, they were very helpful, great service all round.

PE

Pris en Diem Huysentruyt

06/18/20

4 out of 5

5 stars is overrated but coming close.

5 stars is overrated. There can always be a problem. But in the 3 years that we use Sum up we can only be positive about them. They replaced a broken terminal without charge and within 48 hours. They are reachable when you need help and willing to find a budgetfriendly solluction for your business.

PB

Phil Barrett

06/17/20

5 out of 5

New User

I’ve been using Sum Up for a relatively short period of time as a small business and therefore need confidence in a financial services product such as the Card Reader. Sun Up has been wonderful. It’s easy to set up, clear to use and the support they have provided has been first class. I needed support when learning about transactions and they were quick to respond and very helpful.

GM

goulamabasse mehboubaly

06/16/20

5 out of 5

Superb customer service

Date of experience: June 16, 2020

DM

Diego Monelli

06/15/20

5 out of 5

Very quick procedure for activating…

Very quick procedure for activating SUMUP 3G, really easy to use, practical and very functional. Customer service efficient and fast in answering doubts. Recommended!

JC

Jonathan colin Humphries

06/13/20

5 out of 5

I have used Sum up because I have a lot…

I have used Sum up because I have a lot of friends with small to large businesses who have highly recommended there service.

D

dbnc

06/12/20

4 out of 5

So far Customer Services rectified an…

So far Customer Services rectified an issue straight away, so far so good.

DW

Donna wilsdon

06/12/20

5 out of 5

The best customer service ever

The best customer service ever, resolved my issue within minutes highly recommended.

L

Lonnie

06/12/20

5 out of 5

Sum up are great

Sum up are great. Very easy to use and their charges are competitive with others offering a similar service. My interactions with their customer service team has always been helpful too. Happy to use them and would recommend them to others.

I

Ibo

06/12/20

5 out of 5

Good

Good very good

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].