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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 801-810 out of 10049

KM

Karmand Mahmood

08/01/24

5 out of 5

Lee showed us the savings to be made…

Lee showed us the savings to be made using Sumup one and was fantastic. Cheers Lee for getting in touch and helping us out.

MR

Moti Rahman

08/01/24

5 out of 5

Mohammed came to see me and helped me…

Mohammed came to see me and helped me out with sumup one, also sorted me a replacement device

KM

Katie McAdam

08/01/24

5 out of 5

Imran was very helpful and clear not…

Imran was very helpful and clear not pushy at all. Great service

MP

MR PETER GLADWIN

08/01/24

5 out of 5

Great service

Great service

AP

Andrei Pelin

08/01/24

5 out of 5

Met Hamza

Met Hamza. Setup with sumup one. Upgraded to the solo machine from my old one. Happy with the service and the tutorial on how to use the new machine.

IS

Ismail Shah

08/01/24

5 out of 5

Easy service

Date of experience: August 01, 2024

D

Dani

08/01/24

1 out of 5

Customer service is a ball ache

Machines are fine but dealing with customer services is an absolute joke. Hard to get a number, and if you can phone them you can’t ring from a number not on the account. They will not speak to anyone. If it’s stolen and you try to report online, They have to pass it to another department who will contact you via email at some point.

MP

Mr Phone, Brixton

08/01/24

5 out of 5

Adam was very excellent and he replaced…

Adam was very excellent and he replaced our slow old machine. Mr Phone Brixton

D

Dani

08/01/24

1 out of 5

Customer service is a ball ache

Machines are fine but dealing with customer services is an absolute joke. Hard to get a number, and if you can phone them you can’t ring from a number not on the account. They will not speak to anyone. If it’s stolen and you try to report online, They have to pass it to another department who will contact you via email at some point.

BB

Broadway bakery

08/01/24

5 out of 5

Great service Lee thanks for helping us…

Great service Lee thanks for helping us out

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].