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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8061-8070 out of 10049

BF

Bev Frost

07/23/20

5 out of 5

Excellent customer service experience.

Date of experience: July 23, 2020

T

Tobias

07/23/20

5 out of 5

Superlative service

Sumup glitch on a new phone resolved promptly with clear directions given in a respectful tone. Excellent service

TR

Tony Rogers

07/23/20

5 out of 5

Very easy and no fuss

Very easy and no fuss, every detail was sorted effectively without all the hassle you get from other card machine companies!!!

ME

Ms Emma Blackman

07/23/20

5 out of 5

I have a burgervan on an industrial…

I have a burgervan on an industrial estate , more customers using card as payment. I was very worried about change as used cash for over 17 years. Sum up advised best machine.. 3 g with a sim .. any problems always answer within hours via email or by phone straight away ..excellent customer service , regular payments ..5 star

OC

Orkney Cabs

07/22/20

5 out of 5

Blocked Air Card Reader

Our Sumup Air card reader decided to block it's self. One quick email and problem solved. We have a new card reader sent in post within 24hrs and for free (possibly because it was under 12months old) . Excellent customer service.

OC

Orkney Cabs

07/22/20

5 out of 5

Blocked Air Card Reader

Our Sumup Air card reader decided to block it's self. One quick email and problem solved. We have a new card reader sent in post within 24hrs and for free (possibly because it was under 12months old) . Excellent customer service.

MB

Marie Buckfield

07/22/20

5 out of 5

Ticks a lot of boxes

We've been with SumUp for a while now, first with the Air device that connects to a smart phone and more recently with a couple of standalone 3G devices. It's so refreshing to use up to date technology that isn't wired in to the phone line or router somehow, and we love not paying a monthly fee. Most recently, we've had SumUp added to our website when we were badly let down by the global company that has provided our web payment gateway for years. The big guys don't appreciate micro ...

Read more

MB

Marie Buckfield

07/22/20

5 out of 5

Ticks a lot of boxes

We've been with SumUp for a while now, first with the Air device that connects to a smart phone and more recently with a couple of standalone 3G devices. It's so refreshing to use up to date technology that isn't wired in to the phone line or router somehow, and we love not paying a monthly fee. Most recently, we've had SumUp added to our website when we were badly let down by the global company that has provided our web payment gateway for years. The big guys don't appreciate micro ...

Read more

AW

Abdullah Wafdy

07/21/20

4 out of 5

Grateful

Grateful , simple much more practical

RH

ROY HENDRY

07/20/20

4 out of 5

good product with swift thorough backup

Date of experience: July 20, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].