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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7871-7880 out of 10049

MM

Monpel MonPel

09/30/20

5 out of 5

OVER SIGHT OF PAYMENT

Omission of two days payment

LF

Laco Fabian

09/30/20

5 out of 5

Broken device

Broken device, replaced for free... Nice service.

TM

Tracey Mellor

09/30/20

5 out of 5

I have a shop now

Since using my sum up for the first time since March I have found I can add products therefore set up a shop. It is great for my now online business

DG

Diane Graham

09/29/20

5 out of 5

Excellent experience with Sumup

All my interaction with Sumup (their machine, Sumup Invoice and all their service), is super-simple, quick and very efficient. I hear other people complaining about their non-Sumup devices but I've never had anything to complain about. Very happy and happy to recommend.

RM

rhoddy maclachlan

09/29/20

5 out of 5

Busy Busy Sorted!

Busy Saturday a.m. But to be fair most call centres always are, probably staff working remotely due to pandemic. Eventually got to speak with a person not a robot and my issue was solved. Cheers!

CC

Cookie Crumbles

09/29/20

5 out of 5

Super product, simple, useful

Super product , innovative , cost effective . A perfect fit for any business . Simple charge customers in front of you or by linked payments . A pleasant effective service . All interactions with support are brilliant

JM

John Mckenna

09/29/20

4 out of 5

Sum up always provide a great service

Sum up always provide a great service. Always helpful.

IB

Ian Barclay

09/28/20

5 out of 5

My SumUp Experience

I have been using my SumUp Card Reader for almost a year and can say that it is great. I have had very few connection problems and the system works well, can be managed perfectly for your business. I really like that SumUp updates regularly so you are at sure that its safe and secure. Payments are made quickly and the cost of the system and charging is excellent in comparison to other readers.

MS

Mrs senay

09/28/20

2 out of 5

Not quiete right for our business

We' ve been using Sumup with printer almost 3 months at the caffe shop.Its printing very slow ,and it cant be connected with the Epos system we have to add the amount manually and often payments re declining not giving a proper warning easily we miss payments during the peak hours (min twice a day ).So it may be good at slow pace businesses .Other than that its great fee for small retail sales. Hope it helps

I

InMyPrime

09/28/20

5 out of 5

Amazing customer service

Amazing customer service - issue sorted promptly by friendly, helpful staff - highly recommended

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].