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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7561-7570 out of 10049

SC

Sofia's Choice

04/27/21

5 out of 5

Delighted with service quick and easy…

Delighted with service quick and easy to manage .

GB

Gerry Barkhuizen

04/27/21

5 out of 5

Excellent

Started fine no issues so pleased. Charge level fell to 31% so put on charge. Checked a short while later and had message "device blocked please contact support" The device has been replaced although the cause of the fault remains unknown as it has not been subjected to either shock or extremes of temperature. Excellent back up service.

L

lorraine

04/27/21

4 out of 5

Customer service…

My review relates only to contacting Customer Service/help centre as I haven't actually used the SumUp Air yet. I mailed a query to customer service and got a detailed response within about 30 minutes. Impressive!

GA

Good and Bad Companies

04/26/21

5 out of 5

Helpful staff and SumUp is great for my…

Helpful staff and SumUp is great for my business east and straight forward to use.

BP

Babak Panahi

04/26/21

5 out of 5

Good customer service and great service

Date of experience: April 26, 2021

KD

Karen Dinnie

04/26/21

5 out of 5

A reliable trustworthy & extremely…

A reliable trustworthy & extremely efficient team.

MW

Magda Wolf

04/26/21

5 out of 5

Super ich bin sehr hochzufrieden

Great service and product!

D

Danny

04/26/21

4 out of 5

initial teething problems but spoke to…

initial teething problems but spoke to a really helpful gentlemen who sorted my issues out. When trying the machine however and refunding a transaction no customer copy receipt is being printed so not sure how to overcome this. 3g works perfectly fine saves me for paying business internet which is what i love about this machine and no contract

BM

Bricklane Mobile

04/24/21

5 out of 5

Best company available now

Ebony is in this company model three is now one of the best I’ve come through thank you sum up keep it up

KB

Kevin Bonner

04/24/21

5 out of 5

Great company

Date of experience: April 24, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].