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SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 7381-7390 out of 10049

JK

John Keily

08/12/21

5 out of 5

Sum up can completely change your…

Sum up can completely change your business so convenient for customers to pay buy card and not with cash it's safer for the taxi trade thank you sum up .

S

SusiQ

08/12/21

5 out of 5

A genuine first class company

A genuine first class company. Having come from a credit card background in my career this company are extremely professional. Orders of terminals are delivered within timescales. The online accounting system actually works and should you have any questions or if there is a problem with your account the company email and reply within minutes rather than hours. Fully supported by EMV & NFC. Would recommend.

R

Richie

08/11/21

3 out of 5

Why wasn't a 4g SIM used

Reader seems good quality. My biggest problem is the 3g connection even in city's the connection is slow up to a minute. Why wasn't a 4g SIM used.

GB

Grant B

08/10/21

5 out of 5

Helpful, Courteous, Knowledgeable

Helpful, Courteous, Knowledgeable, & rapidly resolved my questions with good information. I was NOT sat "on-hold" for ages. I totally recommend this Sum-Up feature for any new business. 5Stars

JR

Jac Roberts

08/10/21

5 out of 5

Excellent company

Excellent company resolved the card reader issue quickly

DE

Daniel England

08/10/21

4 out of 5

Had 2 card readers fail on the same…

Had 2 card readers fail on the same day-came up blocked. Needed them that same day for business. Contacted SumUp and spoke with lady- very helpful but had to purchase 2 from local store with promise of reimbursement from SumUp. Sent copy of receipt for new readers but was told by one rep I would not be reimbursed. After complaining, Samir stepped in to uphold the reimbursement. Thank you Samir! Feel that all reps should take a leaf out of Samir’s book. I was ready to move my business ...

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A

Alberto

08/09/21

5 out of 5

The Best Company!

The Best Company! Thanks for your services, greetings from Puerto Rico

S

SteShips

08/09/21

2 out of 5

Woocommerce Plugin does not work

The platform appears great at 1st but then trying to integrate with our website was not an easy task as Sumup have to activate the software on the site. After 48 hours they claimed it was activated....sadly not, when you read the reviews for the plugin on Woocommerce we are not the only ones, they have unanswered queries from 12 months ago.... I did contact your support team and you did email me back to say the account was now activated, when running a dummy payment the screen was ...

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AL

Aziz London route ltd

08/07/21

5 out of 5

very good ,very helpful

Date of experience: August 07, 2021

J

Jkr

08/07/21

5 out of 5

Awesome

Just a perfect card for your business!! Don't esitate, go for it!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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