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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7181-7190 out of 10049

RB

Real Biryaniwala

10/05/21

5 out of 5

Best coustmer service 👍

Date of experience: October 05, 2021

KC

Kevin Carter

10/05/21

5 out of 5

The SumUp team have really excelled

The SumUp team have really excelled in helping me today. I have had a reader since 2018 which has hardly been used and has always been kept safe. However when I tried to use it for the first time in ages, it would not pair and then came up with it as being blocked. I contacted SumUp worrying that this was going to cost me despite the unit hardly being used as it was over a year old. However, they have been really good and are now replacing the unit for me FOC. Thank you SumUp!

BT

BIGNELL TV

10/04/21

5 out of 5

I endorse Sum-Up

I endorse Sum-Up Dwight Bignell The Educators Network Limited

DL

David Lewis

10/04/21

5 out of 5

Unbelievably straightforward!

I can't believe how quickly SumUp got us set up and how easy it was to get going. Already proving valuable. Mustard Seed, Sidmouth.

A

Alex

10/02/21

5 out of 5

Help with faulty device.

Sumup support responded next day to my request for help with a fault which developed on our terminal. It is frustrating when a device fails but I must say they were very helpful and resolved the issue as quickly as anyone could reasonably expect. We have been using SumUp for 6 years now and have always found them to be professional and courteous. 5 stars from us.

PW

Paul Wheeler

10/02/21

5 out of 5

Just bought myself a solo card…

Just bought myself a solo card reader,they are really easy to use Excellent customer service via email if you have any questions.

VT

Vittoria TJ

10/01/21

5 out of 5

3years with SumUp

I’m not sure what about those negative reviews, but I have SumUp since 2018. Never have had issue with my reader, nor with any transactions. Everything is on time. I’m happy to be able to use this merchandise and definitely recommend it!

SS

Syed Shah

10/01/21

5 out of 5

Staff is very helpful

Date of experience: October 01, 2021

MT

Marios Theochari

10/01/21

5 out of 5

Great support

Great support, all were very helpful

AS

Aart Sjag

10/01/21

5 out of 5

Jos professional

Jos helped me step by step, was very patients and professional

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].