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SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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Starts from $0/month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

Expert's Review

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7121-7130 out of 10049

KG

Kevin Gallagher

11/19/21

5 out of 5

I was dubious about the SumUp reader…

I was dubious about the SumUp reader due to negative reviews on here. Signup was just 1 hr Reader arrived in 2 days Seems to work straightaway although there was a £5k limit which was lifted in 2 hrs. Money due into my account tomorrow. Hopefully it does. So far so good!

SS

Steve Shanks

11/19/21

5 out of 5

I've been using my Sumup card reader…

I've been using my Sumup card reader for nearly two years. I've found it to be a great asset to my taxi business. Having had no problems other than occasionally no phone signal which is out of their control I have had no reason to contact customer support so can't comment on that side. I would and have recommended them to several small some traders and will continue to.

GB

Gail Birch

11/18/21

5 out of 5

SumUp in one word....Brilliant!

Being an English speaking person with a business in Spain, finding and using SumUp has been fantastic. It makes paying so easy for our clients where ever they are throughout Europe. On the few occasions I have contacted the ES support team by email, I have had a reply within a few MINUTES in my native language which is very impressive.

JH

James Henderson

11/18/21

5 out of 5

Same day response to emails

Same day response to emails, device replaced within 48 hrs very good app and nxt day payouts inc weekends

GB

Gail Birch

11/18/21

5 out of 5

SumUp in one word....Brilliant!

Being an English speaking person with a business in Spain, finding and using SumUp has been fantastic. It makes paying so easy for our clients where ever they are throughout Europe. On the few occasions I have contacted the ES support team by email, I have had a reply within a few MINUTES in my native language which is very impressive.

JH

James Henderson

11/18/21

5 out of 5

Same day response to emails

Same day response to emails, device replaced within 48 hrs very good app and nxt day payouts inc weekends

JS

Jane Smith

11/17/21

5 out of 5

Prompt & Helpful Response

Super fast response which answered my question fully. Cannot ask for more, thank you.

RM

Radu-Gabriel Mihalescu

11/17/21

5 out of 5

My request was answered promptly and to…

My request was answered promptly and to the point. It looks like a lot of people are disappointed. All I can say is that I use this company for about a year and a half now and sometimes have been some delays but not more than 24 hours. I am a taxi driver and the cash flow is important to me. When my card reader stop working-not because it was bad, but because one of my clients dropped it on the floor- I got a new one the next day. I am the bad one because I still haven't returned the broke ...

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MD

Martina Diez-Routh

11/17/21

5 out of 5

Have used it for the first time while…

Have used it for the first time while exhibiting at an Open Studios. A great asset to have, so easy to use, and they only charge you 1.69% per transaction. It is brilliant! Good customer service too, as I have contacted them to find out how the payouts are done.

JS

Jane Smith

11/17/21

5 out of 5

Prompt & Helpful Response

Super fast response which answered my question fully. Cannot ask for more, thank you.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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