SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6921-6930 out of 10049
C
Consumer
04/12/22
Very easy to use and worthwhile
Date of experience: April 12, 2022
WV
Wouter van Doorn
04/11/22
Customer Service that actually is customer service.
With SumUp, you buy and thereafter own your payment machine. After about a year, ours developed a problem in that it would not charge unless the connector to the charger was wiggled and pushed until the charging lamp lit. It got progressively worse. One call to support, and a replacement machine was sent out at no charge. That was beyond expectation.
JF
James Foley
04/10/22
Obviously ideal for people on the move…
Obviously ideal for people on the move 1.69% is fair. The issues I have are if you send a payment link it’s 2.5% not 1.69% also the business account is riddled with bugs, I’ve never yet successfully taken money out myself I’ve always had to sit on chat for 30 mins or more. Also the business account has no real benefit at all they just want you to use their SumUp bank card so they can charge you for withdrawals, so avoid. Apart from that it’s still handy.
JF
James Foley
04/10/22
Obviously ideal for people on the move…
Obviously ideal for people on the move 1.69% is fair. The issues I have are if you send a payment link it’s 2.5% not 1.69% also the business account is riddled with bugs, I’ve never yet successfully taken money out myself I’ve always had to sit on chat for 30 mins or more. Also the business account has no real benefit at all they just want you to use their SumUp bank card so they can charge you for withdrawals, so avoid. Apart from that it’s still handy.
G
Gates
04/09/22
Great product
Fantastic product and great customer service and support
RG
Richard Grantham
04/08/22
Straightforward and reliable
Straightforward, easy to set up and use.
MO
Maura O Rourke
04/08/22
Sum up is brilliant I switched from…
Sum up is brilliant I switched from another provider. When I was setting up the system I found the staff extremely helpful. My customers love that they can purchase items on the spot with the hand held machine. I have recommended the Sum Up system to lots of retailers and friends in business. Thank you Sum Up for the great service
JM
julie morriss
04/07/22
Card reader
Great item and after sales service is prompt and efficient. So pleased we purchased the card reader
ME
Michael Evans
04/04/22
Excellent service from SumUp
Date of experience: April 04, 2022
C
customer
04/04/22
Great service as usual.
Date of experience: April 04, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].