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SumUp - New SaaS Software

SumUp Reviews in June 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 6931-6940 out of 10049

CC

Catherine Claffey

04/01/22

5 out of 5

I find the support team at sum up are…

I find the support team at sum up are absolutely fantastic . So helpful and polite .

LW

Lynn Williamson

04/01/22

5 out of 5

Excellent service

Excellent service. Helpful and patient with all questions I raise. Rang me back to confirm something couldn’t fault them

LB

Lydia Brown

04/01/22

5 out of 5

Excellent customer service

My card reader arrived very quickly. I had lots of questions as a tiny start up (lockdown hobby turning into tiny Etsy / craft stall business), and I received excellent communication and quick solutions on the online chat and through emailing. I had issues around verifying my identity having recently got married and changed my last name, but they sorted it in super quick time. I'm very happy I chose to get a card reader from SumUp and I definitely recommend them!

MM

Michelle Montgomery

03/30/22

5 out of 5

Helpful in dealing with questions

Date of experience: March 30, 2022

MG

Mr Goor

03/30/22

5 out of 5

Great support from the SumUp team.

Great support from the SumUp team in setting up a new (small) business venture - thank you.

BG

Brian Grossman

03/30/22

5 out of 5

Excellent customer service

Excellent customer service, very professional and extremely fast..A great customer service experience

KH

keith higgins

03/30/22

3 out of 5

Updating sumup device .

I was having problems getting card payments with my sumup device .I got in touch with sumup and they took awhile to answer but did respond eventually after one to two weeks .they explained how to sort out the update needed which I have now done .I couldn't understand why every morning my device says looking for updates and small improvements but didn't do this update .maybe next time such an update is needed they should email customers explaining .

KH

keith higgins

03/30/22

3 out of 5

Updating sumup device .

I was having problems getting card payments with my sumup device .I got in touch with sumup and they took awhile to answer but did respond eventually after one to two weeks .they explained how to sort out the update needed which I have now done .I couldn't understand why every morning my device says looking for updates and small improvements but didn't do this update .maybe next time such an update is needed they should email customers explaining .

BS

Brian Steptoe

03/28/22

5 out of 5

Very impressed with SumUp so far

I've been very impressed with SumUp. As the owner of 2 small businesses, the fees are reasonable for point of sale and reports are good too.

SC

Smyth Colin

03/26/22

5 out of 5

A must for your business

Easy set up , great for business

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].