SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 6931-6940 out of 10049
CC
Catherine Claffey
04/01/22
I find the support team at sum up are…
I find the support team at sum up are absolutely fantastic . So helpful and polite .
LB
Lydia Brown
04/01/22
Excellent customer service
My card reader arrived very quickly. I had lots of questions as a tiny start up (lockdown hobby turning into tiny Etsy / craft stall business), and I received excellent communication and quick solutions on the online chat and through emailing. I had issues around verifying my identity having recently got married and changed my last name, but they sorted it in super quick time. I'm very happy I chose to get a card reader from SumUp and I definitely recommend them!
LW
Lynn Williamson
04/01/22
Excellent service
Excellent service. Helpful and patient with all questions I raise. Rang me back to confirm something couldn’t fault them
KH
keith higgins
03/30/22
Updating sumup device .
I was having problems getting card payments with my sumup device .I got in touch with sumup and they took awhile to answer but did respond eventually after one to two weeks .they explained how to sort out the update needed which I have now done .I couldn't understand why every morning my device says looking for updates and small improvements but didn't do this update .maybe next time such an update is needed they should email customers explaining .
BG
Brian Grossman
03/30/22
Excellent customer service
Excellent customer service, very professional and extremely fast..A great customer service experience
MG
Mr Goor
03/30/22
Great support from the SumUp team.
Great support from the SumUp team in setting up a new (small) business venture - thank you.
MM
Michelle Montgomery
03/30/22
Helpful in dealing with questions
Date of experience: March 30, 2022
KH
keith higgins
03/30/22
Updating sumup device .
I was having problems getting card payments with my sumup device .I got in touch with sumup and they took awhile to answer but did respond eventually after one to two weeks .they explained how to sort out the update needed which I have now done .I couldn't understand why every morning my device says looking for updates and small improvements but didn't do this update .maybe next time such an update is needed they should email customers explaining .
BS
Brian Steptoe
03/28/22
Very impressed with SumUp so far
I've been very impressed with SumUp. As the owner of 2 small businesses, the fees are reasonable for point of sale and reports are good too.
SC
Smyth Colin
03/26/22
A must for your business
Easy set up , great for business
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].