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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6901-6910 out of 10049

PS

Paul Sanders

04/20/22

1 out of 5

Useless, faceless and abjectly disappointing - AVOID!

Unfortunately I had to put one star, but they're not even worthy of that. One purchased card reader for £140 and our first transaction has resulted in closure of our profile and withholding of over £1000 for the next two months, citing Financial Regulations. No clear explanation. Appalling call centre support. No clarification as to the action of closure despite the transaction being legitimate with all company and invoice/transaction information provided. You'll also see a formulaic copy & ...

Read more

JC

John Cole

04/19/22

1 out of 5

Avoid at all costs

Avoid at all costs. Set up this account a few weeks back as a start up account and all was going well for the first few weeks. I had an email requesting more information which I sent them, but then had a reply saying my account was suspended and closed. I wouldn't mind so much but I got a few hundred in the account which I can't get as even though they have closed my account they say I can have it for at least 60 days. Spoilt easter for my kids as we did have plans but due to them closing ...

Read more

JC

John Cole

04/19/22

1 out of 5

Avoid at all costs

Avoid at all costs. Set up this account a few weeks back as a start up account and all was going well for the first few weeks. I had an email requesting more information which I sent them, but then had a reply saying my account was suspended and closed. I wouldn't mind so much but I got a few hundred in the account which I can't get as even though they have closed my account they say I can have it for at least 60 days. Spoilt easter for my kids as we did have plans but due to them closing ...

Read more

JC

John Cole

04/19/22

1 out of 5

Avoid at all costs

Avoid at all costs. Set up this account a few weeks back as a start up account and all was going well for the first few weeks. I had an email requesting more information which I sent them, but then had a reply saying my account was suspended and closed. I wouldn't mind so much but I got a few hundred in the account which I can't get as even though they have closed my account they say I can have it for at least 60 days. Spoilt easter for my kids as we did have plans but due to them closing ...

Read more

JC

John Cole

04/19/22

1 out of 5

Avoid at all costs

Avoid at all costs. Set up this account a few weeks back as a start up account and all was going well for the first few weeks. I had an email requesting more information which I sent them, but then had a reply saying my account was suspended and closed. I wouldn't mind so much but I got a few hundred in the account which I can't get as even though they have closed my account they say I can have it for at least 60 days. Spoilt easter for my kids as we did have plans but due to them closing ...

Read more

JC

John Cole

04/19/22

1 out of 5

Avoid at all costs

Avoid at all costs. Set up this account a few weeks back as a start up account and all was going well for the first few weeks. I had an email requesting more information which I sent them, but then had a reply saying my account was suspended and closed. I wouldn't mind so much but I got a few hundred in the account which I can't get as even though they have closed my account they say I can have it for at least 60 days. Spoilt easter for my kids as we did have plans but due to them closing ...

Read more

JC

John Cole

04/19/22

1 out of 5

Avoid at all costs

Avoid at all costs. Set up this account a few weeks back as a start up account and all was going well for the first few weeks. I had an email requesting more information which I sent them, but then had a reply saying my account was suspended and closed. I wouldn't mind so much but I got a few hundred in the account which I can't get as even though they have closed my account they say I can have it for at least 60 days. Spoilt easter for my kids as we did have plans but due to them closing ...

Read more

AH

Andy H

04/18/22

5 out of 5

Superb service to get us up and working…

Superb service to get us up and working very quickly. Helpful conversation with the sales team before we purchased, the kit arrived on time and worked out of the box.

AA

Ahmed Aly abdelghafar shoair

04/18/22

5 out of 5

I found a problem with my sumup card

I found a problem with my sumup card. But sumup service center solved it very quickly. Thanks very much for them

SP

Sean Peter

04/15/22

4 out of 5

Good service simplifying card…

Good service simplifying card transactions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].