SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
Add to compare
Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
Are you using SumUp?
Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
Filter results
Sort by :
Showing 6411-6420 out of 10049
DP
David Picton
09/25/22
Sumup payment and online store is great…
Sumup payment and online store is great for people starting a business or just selling things and even small businesses that want to grow at a pace. I have found Sumup online store easy to use and the registration payment service a cinch to use, have a go. You only pay for each transactions, no other fees. It's great.
TA
Tillie Anderson
09/24/22
Absolutely DO NOT USE This COMPANY
We purchased 4 sum up machines to take payments for an event where we selling low priced merchandise. We are a small business making ends meet. After 5 days of hard work we had taken £20 k in card payments ranging from £5 to £20. We noticed no money within a week had hit our account so we emailed sum up to be told that it would be paid in soon. A month later we still hadn’t received any payments and have suppliers taking legal action against us. Today after zero other communication from sum ...
Read more
CG
Cheryl Gould
09/24/22
Device lock out …
My device had locked out for no good reason. Don’t be put off by using the Chat Bot - a new reader is on its way and should receive it within 48 hours. Excellent service from Annabelle and initially Sam
PB
Paul Beattie
09/23/22
Brilliant.never had a problem...latest…
Brilliant.never had a problem...latest update makes it now even faster to connect
ML
Mr Light Orderer
09/21/22
Awful, awful support
Signed up last week but account was stuck on “verify account”. Waited and waited for some email or a link to appear in the app, but nothing. So I contacted their chat support. It was an awful, awful experience. The agents don’t seem to understand simple questions. I’m wondering if they even speak English. Long story short: after 45 mins of pain I managed to get some info out of the agent about what docs they need and where to send them. Then, I logged into the app again and mysteriously ...
Read more
AJ
Adam Jackson
09/20/22
Closed my account with transactions…
Closed my account with transactions pending.. caused horrific and embarrassing damage to my new business. You should be ashamed, treating honest businesses this way.
SD
Some Developer
09/20/22
Seems to me like a bad joke
I registered to sumup to do some technical evaluation for a customer-project. Unfortunately the api-documentation doesn't describe everything (like io-url-scheme options). After asking the support to get some technical-assistance or access to the original documentation, where the url-scheme was described (Sept 12th) I only got a standard-reply from their helpdesk. As I recheck today if anything proceeded with my support-ticket I can't log in anymore, because "my account needs to be ...
Read more
A
Aidy
09/20/22
Awful holding money and not resolving…
Awful holding money and not resolving the issue, poor customer service, poor attitudes, slow response. Says online they offer daily payouts they are still holding on to £1200 of my money and it has been 3 days. This money is to pay my bills and fees my family, set up a new small business to try and earn some money and they will not release funds. Been on the email and chat and phone constant since Tuesday to no avail.
DE
David Edwards
09/20/22
They have lost £1382.00 of our…
They have lost £1382.00 of our charities money
ML
Mrs Litvinova
09/19/22
If I could I will not give even one…
If I could I will not give even one star to Sumup company. Bought a card reader, order business card 19/09/22.After 3 time talking to them STILL WAITING!!! People stay away from this company. Have no words to describe how disappointed i am. Will give card reader back and NEVER AGAIN will have business with Sumup company 😡😡😡
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].