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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6261-6270 out of 10049

SS

Steve Smithers

11/14/22

1 out of 5

Sumup sent me an unsolicited card

Sumup sent me an unsolicited card, I have never had any dealings with sumup, yet they have my Adress. It is disturbing that their response to the last review was to suggest that the person contact them and give them all of their other details

TM

Tony Marriott

11/14/22

5 out of 5

Great product

So simple to use and great reports too

GN

Georgia N

11/14/22

1 out of 5

Customers claiming charge backs & defrauding small business and SumUp doing nothing

I am a small hairdressing business. I had a customer who had a 4 hour service with me and I charged her nearly £100. The week before she had also canceled her appointment 8 hours before but I chose not to charge her the 100% cancellation fee. I rebooked the customer and she had the 4 hour appointment as stated above. The customer left and claimed the underneath of her hair didn’t look highlighted so I invited her back in for me to see and potentially alter her highlights. She said she ...

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SS

Steve Smithers

11/14/22

1 out of 5

Sumup sent me an unsolicited card

Sumup sent me an unsolicited card, I have never had any dealings with sumup, yet they have my Adress. It is disturbing that their response to the last review was to suggest that the person contact them and give them all of their other details

M

Mirza

11/14/22

1 out of 5

Terrible company - the machine is faulty and customer service are useless

I initially contacted in September 2022 about my faulty machine to get a replacement like for like (a 3g without printer) It is 14th November 2022 today and ive contacted live chat again and they said they need time to look into it. It has been 2 months and they are still debating whether or not to send a machine out, which I need everyday in order to take payment. Have lost lots of customers due to the poor service offered by this joke of a company. Terrible company - the machine is ...

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F

Frs

11/14/22

1 out of 5

Sumup 3G device stopped working

My Sumup 3G device stopped working just over a year after it was purchased. I was told that it was out of warranty so I would have to purchase a replacement. I would have expected a longer warranty period that just 12 months. Not very impressed.

PG

Pat Griffin

11/14/22

5 out of 5

As a taxi driver wouldn't have any…

As a taxi driver wouldn't have any other machine simply the best for me

CJ

Catherine Jackson

11/13/22

5 out of 5

Probably the best card machine

Probably the best card machine . I have had mine for a few years now and never had a problem set up was easy, and pay out is very quick. Low rates on transactions make it even better. So happy with mine as an Artisan Market Organiser I recommend it to all my stallholders.

BF

Barry Fletcher

11/13/22

5 out of 5

Extremely good couldn’t work without…

Extremely good couldn’t work without you very very happy thank you

DB

Dave Bracken

11/13/22

5 out of 5

The dawgs.....

Excellent product to use, no problems so far Does exactly what it says on the tin

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].