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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 6151-6160 out of 10049

J

Juliette

11/19/22

5 out of 5

Highly recommended!

Highly recommend - low fees and very easy to use! Indispensable for small businesses - thank you SumUp!

JB

Judy Bird

11/19/22

5 out of 5

SumUp has been a great addition to my craft business

SumUp has been a great addition to my small craft business,enabling me to take card payments at craft fairs. It's a very simple and convenient method to use.

DS

D Stovell

11/19/22

5 out of 5

It's a very simple to use card reader…

It's a very simple to use card reader and payment details are clear.

NE

Nasreen Ellahi

11/19/22

1 out of 5

Ridiculous replies and no contact from…

Ridiculous replies and no contact from senior management. Do not follow guidelines set by FSA and SRA. They do not have the correct training and do not show empathy for mental health or customer needs through this economic crisis. Still refuse to let money for a whole month due to lack of comms on their side. Disgusting service and have written to FOS in regards to this. Do not help at all until trustpilot reviews are left, I have raised an official complaint and had no response

AH

Angela Harpham

11/19/22

5 out of 5

Customers able to pay at a craft fair…

Customers able to pay at a craft fair when they do not carry much cash,

CT

Chris Tot

11/18/22

1 out of 5

Avoid.

You buy the terminal, sign up, start taking payments, great. Then the questions come, they stop your incoming payments, block transfers, your incoming money disappears and you are unable to move your money out or receive payments. I lost customers and trust. I’ve used the competition for years no probs. I’ve now switched back to the competition terminal.

G

Golfview

11/18/22

1 out of 5

Bought picture for £3k on approval

Bought picture for £3k on approval, when I returned it sumup said the £60 fee still had to be paid as money had reached sellers bank account. It didn’t cost me anything but put me in an awkward situation, I would therefore avoid paying like this in the future

MS

MR Sales PLC

11/18/22

5 out of 5

Great support from our account manager

Great support from our account manager. Very easy integration to our web ePOS solution.

SG

Siobhan Groombridge

11/18/22

5 out of 5

Generally a very good system

Generally a very good system. When ordered a new card ready and it was faulty, Sum up replaced ready promptly.

TH

Tracey Hixon

11/18/22

5 out of 5

Love it

I love my sum up machine after the pandemic hit so many of my customers asked if they could pay on card so I took the plunge and set up an account and I've never looked back!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].