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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 5751-5760 out of 10049

C

customer

03/04/23

1 out of 5

Machines shut down on their own

Machines shut down on their own. Loose signal and fight them selfs on the WiFi & network slowing the whole process down. Battery are shockingly bad and don’t last the day. Payment is bad. Work on a Saturday and you won’t get paid till Monday late pm. If it’s a bank holiday it’s late Tuesday.

SD

Sharon Dominey

03/03/23

5 out of 5

Excellent service from Sumup.

Excellent service from Sumup.. professional and prompt payments... A pleasure to deal with. X

PR

Pamela Rolstone

03/03/23

5 out of 5

Had a sum up for years

Had a sum up for years. I would highly recommend great battery life, competitive rates with other similar machines. Easy to use

G

Greyfriar

03/03/23

2 out of 5

Handy unit for taking payments HOWEVER…

Handy unit for taking payments HOWEVER firmware updates in the middle of making a transaction has meant I have been unable to take payments and therefore lost revenue. I keep a Square reader as backup. Also there seem to be an unusually high number of Bank Holidays in various countries preventing payments being transferred into my account on time.

G

Greyfriar

03/03/23

2 out of 5

Handy unit for taking payments HOWEVER…

Handy unit for taking payments HOWEVER firmware updates in the middle of making a transaction has meant I have been unable to take payments and therefore lost revenue. I keep a Square reader as backup. Also there seem to be an unusually high number of Bank Holidays in various countries preventing payments being transferred into my account on time.

MM

Michelle McCormack

03/03/23

5 out of 5

Amazing app for trusted and fast payment

Date of experience: March 03, 2023

CE

Charles eze Eguchukwu

03/03/23

5 out of 5

Good

Always blessed

GP

Geo Prisecaru

03/03/23

5 out of 5

I using from 2 years and working faster…

I using from 2 years and working faster i will never change Sumup

JC

Jean Campbell

03/03/23

5 out of 5

Card Payments

Receive next day Payment, if there is a problem their try and slove it. Very supportive and ensure that your business payment is running smoothly. There is many option to choose for the different operations of your business if you wish. The only problem I would say is the percentage charges for each transactions could be less, beside that issue I am happy.

AS

Adrian Smith

03/03/23

5 out of 5

SumUp Solo

Have used SumUp for a few years now as a Cabby. Very reliable & easy to use. Upgraded to the Solo model after using the Air, just for the convenience of not needing to get my phone out each time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].