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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 451-460 out of 10049

BW

Bayram Wekilow

09/10/24

5 out of 5

Met Hamza.sorted out our device

Met Hamza.sorted out our device. Good work

IO

Israel Obiyinka

09/10/24

4 out of 5

Great experience

Great experience

HK

HASRAT KHAN

09/10/24

5 out of 5

I can receive money into my account in…

I can receive money into my account in minutes that makes it great for me.

AO

Agnieszka Obara

09/10/24

5 out of 5

Akshay was brilliant with his approach

Akshay was brilliant with his approach, very friendly and gave us all an excellent conversation and provided us with useful business tips and offered to lower our transaction fee. Highly recommend this individual for your business relations.

MK

Mr Kostas

09/10/24

1 out of 5

Terrible company to deal with.

Terrible company to deal with. I have been a costumer for more than 4 years. They holding payments for more than 10 days without be able to explain me the reason of that delay. No answer on my emails or calls.

C

customer

09/09/24

5 out of 5

SumUp, a Company that is with you.

Somebody to talk to through the App anytime. Card Machine crashed, new one with me within 2 days. Helpful, fast and understanding. If you are looking for a new card machine or POS system don't look past SumUp. Easy to use and the Back Up when you need it!

B

BCF

09/09/24

1 out of 5

Absolutely terrible services

Absolutely terrible services! The machine did not work properly! Just problems over and over again. Very poor customer support! We contact them many times and there was always issue with something. We have spent plenty of working time and sent over log of documents, ID's, filled and signed forms, but it wasn't good enough.And the result is they blocked our account. I highly recommend avoid this crap scam company!

M

Marie

09/09/24

1 out of 5

Absolutely abysmal service

Absolutely abysmal service. Was trying to order the terminal and needed to reach out to the team about some difficulties. I talked to a few chatbots until I was able to talk to an actual person on the phone who was immediately super unfriendly and acted like I was bothering him with dumb questions. I immediately requested the deletion of my newly founded account and will use a different service instead. I am actually a bit taken aback by how horrible this experience was right off the bat.

DD

Deb Dobney-Cobb

09/09/24

5 out of 5

Sumup is just so easy to use

Sumup is just so easy to use. I can take payments at events, and send payment links where needed to make it easier for customers to pay. I can pay by bank transfer out of my funds, and have a handy prepayment card to pay wherever takes visa

S

Sara

09/09/24

5 out of 5

Using sumup is easy

Using sumup is easy, efficient and secure

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].