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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 3231-3240 out of 10049

C

Consumer

12/21/23

1 out of 5

I am still waiting to be onboarded…

I am still waiting to be onboarded despite providing all the information/identification required - nearly a working week now. Have chased twice - no response. Whole purpose of getting SumUp was to take advantage of Christmas services which will help the Churches finances. Terrible and inefficient service with loss of much needed income.

D

Darren

12/21/23

1 out of 5

Unrelenting Sales

5 phone calls and 10+ emails each time ignored the request to be removed from their marketing database.

SA

Sue Adams

12/21/23

5 out of 5

Super efficient on payments.Brilliant…

Super efficient on payments.Brilliant service all round.Would definitely recommend without a doubt.

AS

Aamir Shahzad

12/21/23

5 out of 5

Great overall

Date of experience: December 21, 2023

DH

Darrell Hounsome

12/21/23

1 out of 5

We are now on our 3rd solo machine in a…

We are now on our 3rd solo machine in a year. We are a charity and hold 3x events a year - each time we get the card machine out of the box it’s been disabled. SumUp tell us it has detected fraudulent use as it’s not been used - this makes absolutely no sense. So far it’s happened under warranty so they have replaced but not sure what happens next time. They advised to use every month so it doesn’t disable again - but we only hold 3x events each year. We have had to borrow sunup machines ...

Read more

UC

Uvis Cevers

12/21/23

5 out of 5

We have been using Sumup for 3 years…

We have been using Sumup for 3 years now and it has been good experience. Our customers like that they can use American Express where lot of other local companies do not accept it. We also have a little online shop created through the Sumup and actually very easy to set it up and run it. So far,so good 😊

LO

LT of Derby

12/21/23

5 out of 5

SumUp reader & account

I've had my SumUp card reader for 4 years for my craft events. Neat and easy to use, battery charged up only a few times. Also I have the business account card which is easy to use to pay for craft stalls and online purchases etc.

J

John

12/21/23

5 out of 5

Information

Ease of us and up to the minute information.

AJ

adrian jenkins

12/21/23

4 out of 5

All ways work simple

All ways work simple. Down side its hard to seal too human

SK

stephen kelly

12/21/23

5 out of 5

Everything ok

Date of experience: December 21, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].