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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 3061-3070 out of 10049

SD

Seamus Doherty

12/28/23

5 out of 5

It's simple and straightforward to use

Date of experience: December 28, 2023

RN

Richard Njoku

12/28/23

5 out of 5

Reliability

Reliability. No hassle and user friendly

A

Aria

12/27/23

1 out of 5

Company blocked funds and deleted my account

The company blocked Al funds from a official transfer of a Dutch bank to my account. Me and my partner are researching with a lawyer, because everything points to my Russian nationality. I have a Europe permit and have al the rights to work here. A invoice payment was transferred from another company, they locked me out my account, froze my funds and informed me they will stop serving me financial services. At the end the funds are released and transferred to my personal bank. (That shows ...

Read more

DM

Derek Malone

12/27/23

1 out of 5

Cardreaders low lifespan many same reviews

I purchased a 3G sim machine just over 12 months ago and paid 140 euros for it with a printer.The machine was kept in glove box of the car safe.A message came up Machine disabled contact support,so I did and they told me it cant be reset and that it not covered under warranty then had cheek to ask to post it back.I put in the recycling bin .Lesson learned when buying a expensive card machine .When i went to the store to buy a new card reader the sales rep try push the same one then another ...

Read more

AK

Aman khan

12/27/23

1 out of 5

The staff have no experience

The staff have no experience. The haven't got a clue, how to solve the problem. Every question she said reply to the email you received. Staff name is SHIVANI

DS

D Spot Ldn

12/27/23

1 out of 5

DISGUSTING UNPROFESSONAL SERVICE. BEWARE!!!

SUMUP RESPONDED TO MY LAST REVIEW AND I ASSUMED HELP WAS ON THE WAY! WRONG! OVER 20 DAYS HAVE PASSED AND ONE WOULD ASSUME THESE USELESS PPL WOULD HAVE ASSISTED, YET YOU SEND THE SAME POINTLESS EMAILS ASKING FOR INFO I HAVE PROVIDED ON 3 OCCASIONS OVER 3WKS. NO PROGRESS, IVE FILLED OUT EVERY FORM YOU SENT TO ME BUT INSTEAD OF PROGRESSING MY ISSUE, YOU SIMPLY SET THINGS BACK BY ASKING FOR INFORMATION ALREADY SENT. IT SEEMS THESE INDIAN FOLK IN YOUR CUSTOMER SERVICE DEPT DO NOT TAKE THE TIME ...

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AK

Aman khan

12/27/23

1 out of 5

The staff have no experience

The staff have no experience. The haven't got a clue, how to solve the problem. Every question she said reply to the email you received. Staff name is SHIVANI

PS

Paul Sheridan

12/27/23

5 out of 5

Easy to use and efficient with payments

Date of experience: December 27, 2023

DC

Dermot Crawford

12/27/23

3 out of 5

Getting connected can b very slow at…

Getting connected can b very slow at times

DM

Derek Malone

12/27/23

1 out of 5

Cardreaders low lifespan many same reviews

I purchased a 3G sim machine just over 12 months ago and paid 140 euros for it with a printer.The machine was kept in glove box of the car safe.A message came up Machine disabled contact support,so I did and they told me it cant be reset and that it not covered under warranty then had cheek to ask to post it back.I put in the recycling bin .Lesson learned when buying a expensive card machine .When i went to the store to buy a new card reader the sales rep try push the same one then another ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].